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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 16,029 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, always connected. Seems thus far to live up to expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a little expensive but convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, installation can be glitchy but not too bad, app is getting better.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi pabloh, thanks for sending in your feedback on your Nest Learning Thermostat. We're sorry to hear that you experienced some glitchy issues when installing the device. If you're still having issues with your thermostat, we recommend that you reach out to our support specialists so we can help identify the cause of the issue and provide you with some troubleshooting tips that may improve your experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff this thing is, it saves me alot of money and is great to see your temp from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any home with an owner looking to have optimum efficiency with hvac systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice to be able to control my thermostat with my voice (using Siri or my Alexa) and also when I’m not at home. I turn my heat down when I go home for Christmas but I don’t want to be cold waiting for it to heat back up when I return, so whenever I am on my way back I can adjust my temperature so that when I walk in, it is at the temperature I like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Update to the standard thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of options that I like. We did have a few issues with the auto setting. I went ahead and created my own schedule for it. It seems like once or twice a month we would wake up and the heat was set so low we thought the furnace went out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set it and forget it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best touts itself as a learning thermostat. And from my experience this is true. We connected it up (which was super easy) and it has been doing its thing ever since. I love being able to check in via my phone when I am not home, but most of the time you just let it do its thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only one to get

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using smart Thermostats for a long time and Nest seems to be the most reliable and quality is always on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have a log home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited about the copper color that will blend in better with my wood walls. Christmas gift for my husband to help with the electricity bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I make gadget purchases that don't really provide me ROI but, this has already started saving me $ on my power bill. WOW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy and the instructions via Google and other YouTubers was easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Works great. Phone app is easy to connect and works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Nest thermostats so much we have put them in several house over the years. Can control them from your phone while away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is a must have for any home. It's made controlling the temperature so much more convenient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will break and out of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted just over 2 years before showing WiFi error. Customer service (nest) just said sorry and nothing they can do about it. I would understand if I broke it, but being faulty and spending $200 on it to just last a couple of years is sad and worthless investment. Don’t recommend it. Moving on to another company.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Lance. We’re sorry to learn about your frustrating experience with the performance of your Nest Learning Thermostat and our support team. It's important to us that we provide you with the best help possible and would like to investigate further other options that may provide you with a better resolution. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nice control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very nice control ... I love it ... nice screen and nice gadgets .... very responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Energy Saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my brother bc of it energy saving program with Heat Pump equipment. Also the fbi can't monitor me through this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned my schedule quick. Not a fan of the home or away feature but it did learn my schedule so that I don’t have to touch it at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat, easy to set up and use, knows exactly how I like my apartment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my Nest Thermostat. Works well with my Alexa-powered smart home and has already started "learning" about my needs. Turns itself down at night and in the morning when I was feeling cold I walked over to it and before I could touch it it automatically turned on the heat - reading my mind! The only downside I have is that there are no good peripherals like sensors to put in different rooms or compatibility with smart vents. I'm very happy with it though it was easy to set up, looks great on the wall and even came with a cover plate to hide the bad paint job that was behind my old thermostat!

    I would recommend this to a friend