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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 611 Showing 12,201-12,220 of 16,030 reviews
  • Rated 4 out of 5 stars

    Great but wish it had some extra features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced all thermostats in the home and office with these. Really like everything about them, but wish the "learning" was a little more customizable, and wish there were remote sensors to tell us the temperature away from the hard-wired unit like some others have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy learning how to use..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great thermostat, remote options are my best factor to use. Many future possibilities can be set up I believe and hope they continue improving this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to set up. I love the app and its user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a little expensive but convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, installation can be glitchy but not too bad, app is getting better.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi pabloh, thanks for sending in your feedback on your Nest Learning Thermostat. We're sorry to hear that you experienced some glitchy issues when installing the device. If you're still having issues with your thermostat, we recommend that you reach out to our support specialists so we can help identify the cause of the issue and provide you with some troubleshooting tips that may improve your experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how customizable this is. Really great for saving energy. You can link it to all the phones in your family so it know when you are coming home and turns on the A/C or heat for you. Wish it would alert me when my kids change the temperature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest smart thermostats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these thermostats! I would recommend them to a friend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives us to all the hype. Has tempature sensor and humidity sensor. Very user friendly and learns based off your tempature setting habits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Thermostat! It's really nice looking and easy to use!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like when it changes my temperature automatically because it is trying to “learn”. With that being said once it has learned it is great.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi AndersonFamily, thanks for sharing your experience with us. We´re sorry to hear about the difficult experience you had with the learning feature for your Nest Learning Thermostat.

      If you´re still experiencing some issue with your Nest Learning Thermostat, you´re more than welcome to contact our support team for further help. Our support channels are always open and you may reach out to us via the Google Nest help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is great. Very user friendly and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps you keep control on your AC as well as the options of ECO that helps you save energy when you are not at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is awesome. After having used this product for several months, my power bill is much lower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart HOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEST is a great smart home item. Allowing me to manage my homes temperature from where ever I am is PRICELESS!! and it saves me so much money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well designed good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the wiring because we are in S. Florida. The wiring image they sent was for use with AC and a heat pump. Most of us in S. Fl have heater coils in our AC. A call to Nest customer service resolved the wiring issue and our house began to cool immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    survey

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking piece but the back plate (WHITE COLOR) is not LOOKING GOOD AT ALL THEY SHOULD HAVE GIVEN THE COLOR OF THE THERMOSTAT . HOPE THEY MAKE CHANGES OR AND GIVE OPTION TO REPLACE WITH THE COLOR OF THE THERMOSTAT

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to control from my phone. Can easily control my upstairs thermostat and helps me save money on my heating and cooling bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this as a gift. I know well enough about the company and the innovative thinking they're integrating into home appliances, starting with this thermostat.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would purchase this product again because it is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IoT devie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is one of the best device I own. It has a great build quality, works seamlessly with app and is extremely helpful when you are away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but lacks one function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good thermostat that works well with the Nest app and Google Home. It lacks the ability to run the fan if the heating or cooling mode is off. My old thermostat could do this and I was disappointed to see that this could not.

    I would recommend this to a friend