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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 612 Showing 12,221-12,240 of 16,030 reviews
  • Rated 5 out of 5 stars

    Well worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to not have to worry about the heat because after two weeks it would automatically set itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Now I can monitor upstairs & downstairs thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest app makes it very easy to set schedule and now I would always tell my teenagers not to mess with the thermostat and they still would. Now I can just open the app and see what it’s set to. Great money saver.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here I am, one year later. The nest has worked great with no issues but the price has dropped significantly. I paid like 250 with a 100 rebate originally, I ve seen this thing for as low as 75..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my Nest purchase, I was considering between Nest and Echobee4, but decided to go with Nest after reading several reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    complicated to stall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's ok I found it complicated to set up, I had ask for help from other person to help out. I wish will be a simpler way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart thermostat looks outstanding and it very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Climate control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thermostat to control from your phone and save energy as it programs itself and knows when you are away. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a great thermostat It saves me money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great thermostat it’s got multiple settings saves you energy and money also has a scheduler for each day

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had a hard time installing Overall the app is not that easy to use Convenient because it turns itself off

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tatiana, thanks for contacting our support team. We're sorry to hear you had a hard time installing Nest Learning Thermostat. If you are still having some problems, please feel free to contact our support so we can learn more about your experience and understand what may be causing it. This will give us a better idea on how we can help you best by simply visiting us here:  https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    More features than we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive and fairly easy to operate. Actually was more than we needed. Being retired now, we do not have a regular schedule so the 'learning' feature isn't something we will use. We just use it as a programmable thermostat. Works well with our Echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and the ability to control remotely is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best is Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, Smart high-tech and self efficient..This is It...and, Best Buy honors any price match or deals which was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It will save you money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with smart devices Google home and a ton of other services. in the long run it will save you tons of money on your electric bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant get enough . I love the control. Customization. Its great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase due to the easy of use - roll the dial to the right for incrase, left to decrease temperature when it's learning. I've already seen savings on my bill. Purchases the sensors also for rooms and they help as well. I would have rated it five stars but not fully installed and added to the Google Home by Geek Squad. Awaiting for this to happen sometime soon.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MissVazrui, thanks for giving us feedback and rating about the Nest Learning Thermostat. We appreciate that you find it easy to use, and It’s unfortunate to hear it’s not fully installed and added to the app.

      In most homes, installing a Google Nest thermostat is an easy DIY project that takes about 20-30 min. The Nest app’s step-by-step instructions make it easy to install and wire your thermostat, so use it as your main guide. Check this article if you need more help: https://support.google.com/googlenest/answer/9274936

      If you still need help with installation, we suggest reaching out to your retailer. Or you may contact a Nest Pro certified tech to help you with your installation needs. This link might be helpful: https://support.google.com/googlenest/answer/9232427

      And for any concerns about the performance and features of the Nest thermostat, simply let us know by visiting us at: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great Smart Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest Learning Smart Wifi Thermostat is great. The only reason I gave it 4.5 stars are the price and the fact that the user guide could have been a bit easier to read and understand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really happy with the Nest. Great when you travel. Another perk is the energy efficiency - only downside is that the absence setting causes the temperature to rise in the summer over night while you are in the house asleep - so we turned thay off when we are home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest learning thermostat is the best wifi learning thermostat. I have three.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It work well and save money on my bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working well and easy to install I would recommend this Nest products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, makes life so much easier. Easy to operate

    I would recommend this to a friend