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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 612 Showing 12,221-12,240 of 16,029 reviews
  • Rated 4 out of 5 stars

    Good but lacks one function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good thermostat that works well with the Nest app and Google Home. It lacks the ability to run the fan if the heating or cooling mode is off. My old thermostat could do this and I was disappointed to see that this could not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase, and would recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smart Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest Learning Smart Wifi Thermostat is great. The only reason I gave it 4.5 stars are the price and the fact that the user guide could have been a bit easier to read and understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will save you alot in energy costs. Great device highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is awesome. After having used this product for several months, my power bill is much lower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IoT devie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is one of the best device I own. It has a great build quality, works seamlessly with app and is extremely helpful when you are away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well designed good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the wiring because we are in S. Florida. The wiring image they sent was for use with AC and a heat pump. Most of us in S. Fl have heater coils in our AC. A call to Nest customer service resolved the wiring issue and our house began to cool immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a great thermostat It saves me money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great thermostat it’s got multiple settings saves you energy and money also has a scheduler for each day

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here I am, one year later. The nest has worked great with no issues but the price has dropped significantly. I paid like 250 with a 100 rebate originally, I ve seen this thing for as low as 75..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect transaction. Bets Buy is so good at offering great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would purchase this product again because it is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this as a gift. I know well enough about the company and the innovative thinking they're integrating into home appliances, starting with this thermostat.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    complicated to stall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's ok I found it complicated to set up, I had ask for help from other person to help out. I wish will be a simpler way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Learning processes is so quick. And a refund from electrical company may be elegible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best is Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, Smart high-tech and self efficient..This is It...and, Best Buy honors any price match or deals which was excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice gadget to replace regular Thermostats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to understand the operation in the beginning. App was helpful. The nest goes offline every now and then not sure why

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Aman! Thanks for the feedback you shared. It’s unfortunate to hear you had challenges with the connectivity, along with using the Nest Thermostat. We’re glad you find the Google Home app useful to manage and control the thermostat.

      Nest thermostats connectivity issues could be related to power issues, which may occur when your system wires can't deliver enough power to keep the thermostats charged up. The thermostat uses the voltage from your system’s wires to keep its internal battery charged, so if the power from your system is insufficient, the thermostat will run on battery for a while but will turn off features like Wi-Fi to preserve battery life before it must turn off completely.

      Here’s are some troubleshooting steps that might help if your thermostat goes offline again:
      - Restarting your thermostat will refresh your connection. You can restart it by going to Settings > Reset > Restart.
      - Unplug your Modem/Router for 30 seconds, then plug it back in.
      - Check for sources of Wi-Fi interference (cordless phones, baby monitors, microwaves, bluetooth devices, wireless video equipment)
      - Check your battery level, press the thermostat ring to bring up the Quick View menu Settings > Technical Info > Power. Look for the number labeled Battery. If the battery charge is below 3.6V, there might be a power issue.
      - If this is related to a power issue, disconnect the thermostat from your Wi-Fi. Check if the thermostat maintains a charge after.

      If additional help is needed, we’d be happy to provide you with real time services and assistance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Outstanding look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart thermostat looks outstanding and it very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my Nest purchase, I was considering between Nest and Echobee4, but decided to go with Nest after reading several reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smart thermostat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while but the smart functions are starting to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Climate control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thermostat to control from your phone and save energy as it programs itself and knows when you are away. Highly recommend.

    I would recommend this to a friend