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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 615 Showing 12,281-12,300 of 16,030 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will absolutely buy this again for every house i ever live in. Saved me money on my power bill and let me have more control over what the settings are. Eco setting and home away are amazing. Plus not having to get up in the middle of the night when you’re hot as hell to change the temp is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smart thermostat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while but the smart functions are starting to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sweet thermostat sends you messages if it thinks something is wrong and tells you all about the energy history you used for the month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest Thermostat to use, works great. Definitely the Best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best upgrade for a house, wish I got it earlier. Such a smart thing, saved my so much mo ey!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me about 10 min to hook up. Works great. Super easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will break and out of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted just over 2 years before showing WiFi error. Customer service (nest) just said sorry and nothing they can do about it. I would understand if I broke it, but being faulty and spending $200 on it to just last a couple of years is sad and worthless investment. Don’t recommend it. Moving on to another company.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Lance. We’re sorry to learn about your frustrating experience with the performance of your Nest Learning Thermostat and our support team. It's important to us that we provide you with the best help possible and would like to investigate further other options that may provide you with a better resolution. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have heat in my home and it's great during the winter to crank up the heat 10 minutes before I get home so it's perfect when I walk in!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice gadget to replace regular Thermostats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to understand the operation in the beginning. App was helpful. The nest goes offline every now and then not sure why

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Aman! Thanks for the feedback you shared. It’s unfortunate to hear you had challenges with the connectivity, along with using the Nest Thermostat. We’re glad you find the Google Home app useful to manage and control the thermostat.

      Nest thermostats connectivity issues could be related to power issues, which may occur when your system wires can't deliver enough power to keep the thermostats charged up. The thermostat uses the voltage from your system’s wires to keep its internal battery charged, so if the power from your system is insufficient, the thermostat will run on battery for a while but will turn off features like Wi-Fi to preserve battery life before it must turn off completely.

      Here’s are some troubleshooting steps that might help if your thermostat goes offline again:
      - Restarting your thermostat will refresh your connection. You can restart it by going to Settings > Reset > Restart.
      - Unplug your Modem/Router for 30 seconds, then plug it back in.
      - Check for sources of Wi-Fi interference (cordless phones, baby monitors, microwaves, bluetooth devices, wireless video equipment)
      - Check your battery level, press the thermostat ring to bring up the Quick View menu Settings > Technical Info > Power. Look for the number labeled Battery. If the battery charge is below 3.6V, there might be a power issue.
      - If this is related to a power issue, disconnect the thermostat from your Wi-Fi. Check if the thermostat maintains a charge after.

      If additional help is needed, we’d be happy to provide you with real time services and assistance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    The hype is real

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best thermostat in the market. I have seen a great decrease in my energy bill and I no longer have to set my thermostat manually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is the best thermostat you can get and it learns your habits really quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Heat Pump

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent . The only thermostat that worked with our Electric Heat Pump. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an interesting product. Not only save on your energy but it's an intelligent product - it will learn the habits of your house and work accordingly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it’s supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats my house up during the winter. Still learning my habits I guess so maybe another month and I won’t have to touch the thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Thermo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, happy with results. Waiting on my electric bill for this month. Will provide answers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set and forget!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it should, set schedule and forget it. Manageable via smart apps, Google, etc. Perfect if you opted for the Google smart platform technology. I still think it's too expensive for what it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Flawlessly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Nest Thermostat! It senses when we're home and adjusts accordingly between heat and cooling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the few months that I have had it, it has reduced my electric cost quit a bit! Also, they email you monthly reports on usage which is very cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with the Nest thermostat! It was simple and quick to install and it has definitely decreased my energy costs. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set it n forget it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to set our parameters and only have to change when the seasons change. Also love the app and monthly report to see how we're doing energy-wise

    I would recommend this to a friend