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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 621 Showing 12,401-12,420 of 16,030 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it learns my schedule and acts accordingly! All the while saving me money!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love Nest, Hate google home app

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest thermostat. This was a replacement for an older model. I don't like that nest sold to google and my old phone app no longer works. The old app was very superior to the new one that we were forced to convert to. I hate the app so much I may eventually switch to something else next time I need to upgrade.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, KarenN. Thank you for sharing your experience on your Nest Learning Thermostat and using the Google Home app. We're sorry to hear that it has been less than ideal for you. We aim to deliver a great user-experience for the Google Home app, and your feedback inspires us to do more. If you need any help in the future, please let us know and reach us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest Thermostat easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Thermostat is easy to use. It is convenient and looks sleek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it knows when I'm home or away to save me money on heating and cooling. I like the large display. It's like having a new toy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Therms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great thermostat i love it and help me to monitor my heating usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks so much better than the usual thermostat. One step towards a smart home especially you can connect it with alexa. My husband said its easy to set up but he blew a fuse in our house, so i probably suggest getting a geek squad or some professional help to connect it. Nevertheless, we love it and its a great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the nest only con I have I wish the wires would stay in place mine comes out for some reason after so long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a lot of convenience. Would absolutely recommend to anyone looking for a smart thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device! I can adjust my thermostat settings no mater where I am. I have saved $$$ on my heating/AC bills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cost a bit more than i wanted to pay but it is awesome with Alexa ...would recommend..the econ mode is already saving me money :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for smart home! Takes the guesswork out of me manually setting

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat worked fine the first couple of weeks but now it keeps disconnecting from the Internet, telling me the battery is low when it is not, and telling me that the date and time are incorrect which they are not. No matter how many times I try to reset it or it tries to reset it self it’s still not connected to the Internet. It must be defective.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat helps control your energy bill. I have saved hundreds with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to be able to see and interact with setting with your phone. Set up parameter on temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a great purchase. I no longer touch my thermostat and the Google Nest has saved me money on my power bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing I could have done for my house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I could have done for my house as far as energy efficiency goes as well as controlling it as I'm off on the road

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two for each level of my home. It makes heating and cooling a lot easier with the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but Pricey Smart Thermostat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart thermostat, fairly easy to install and but easy to set up...can be a bit pricey so shop around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Set Up and Use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Mother-in Law. Fairly easy set up. Works well with Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item in the eco mode. I’m always trying to save money on bills. This item creates a graph to show you use for the week.

    I would recommend this to a friend