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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 627 Showing 12,521-12,540 of 16,029 reviews
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my nest. So helpful that it turns out the heat when I leave

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish I could have used

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have an older home & Was unable to use do to the wiring, wasn't compatible with my previous thermostat.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Loubunz, thanks for letting us know about the incompatibility issue with the wiring of your system with the Nest Learning Thermostat.

      Nest Learning Thermostat is compatible with most 24V HVAC systems. Although your system seems to be incompatible, we recommend using the Compatibility Checker tool on our support page to check whether your system is compatible or not: https://store.google.com/us/widget/compatibility/thermostat

      If you need further guidance, you may speak to our support team by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! User friendly and aesthetically pleaseing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone could set this up! Great unit! Our home feels better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for anyone wanting to save money and make your home more efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second nest. We have 2 zones in the house and find the nest very user friendly and convenient. Highly Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to install and set up, wiring design made it simple. And the included plates meant no painting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newer NEST is just as awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd had one of the original Nests from a few years ago, and I wanted to update my thermostat as I was getting new HVAC equipment. I thought it was pretty easy to set it up before, but now, it's even easier. The changes it's made in my bill have been extraordinary, and I can change the settings from my phone. Where's my rocket pak, then??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the product but it was not compatible with the wiring for my A/C. Best Buy accepted the return with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good. Really good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had old fashioned 2 wire (white and red) thermostat. This was the only thermostat that was able to work without a common power wire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to control temps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about a Nest is when you are away, it goes into Econo mode which saves a fortune in heating and cooling costs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KEEPING AN EYE ON MY PRIZDE

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS ONE OF MY FAVORITE DEVICES. IT KNOWS WHEN I AM AT HOME AND AWAY. GET ONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More accurate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temp control more accurate than a regular thermostat. Also shows you how much you've used, which is helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my first generation Nest device and was really impressed with the quality and upgrades the third generation had to offer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Totally unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Nest in July but waited until December to install. About two weeks after installation, the unit failed. Thank goodness it happened when both my wife and I were not out of town. Unfortunately, my wife was without heat for most of the day when temperature was below zero. Had someone from our local utility company come out who determined the Nest was not working and they reinstalled our old thermostat. Because I waited too long to install it, I was past Best Buy's timeline for returns, which I understand. I contacted Nest to request a refund or exchange, and they said they could do neither. Less thank six months since it was purchased!!! They said I would need to reinstall it and would need to try to trouble shoot it. That is so ridiculous, especially since we had a professional come to our house to diagnose it. At the least you would expect Nest to ask for it back and send a repaired or replacement unit. So in summary, our Nest failed us at the worst possible time and they won't stand behind their product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AC thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device with easy controls through the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Gen III

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. Easy install and works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It comes with a free Google mini, so now I'm controlling it by voice. This has really spoiled me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes sure my house stays cool and saves money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how this tracks my in house temp and outside temp and does it as efficiently as possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this. Now when we leave the house we don’t have to remember to turn down the heat it does it automatically.

    I would recommend this to a friend