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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 630 Showing 12,581-12,600 of 16,029 reviews
  • Rated 4 out of 5 stars

    It’s a great option to change the temperature.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, I can control the temp wherever i am. It senses your phone location to pre heat or pre warm your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my downstairs thermostat. Had it installed so it was quick and easy. I am thrilled with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some things to really like about the Nest. The phone app is amazing, and the ease of installing the product was helpful. That said, I have been unimpressed by the performance of the Nest. I replaced an basic thermostat with this product, and my bills have INCREASED $40-$50 a month, and that's with a set schedule where I let the house get warmer during the day when no one is home, and cool it off in the evening. Before, I just had one set temp all day. Currently, I'm not super happy with the overall performance.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an ok thermostat, but mine came defective so i had to return it

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, GregT. We’re sorry to hear you ran into this issue with your order of the Nest Learning Thermostat, and that you had to return it due to this experience. If you find yourself wanting to try any Google Nest devices in the future and have some questions, feel free to find us and we'd be happy to help you,here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works perfect! It’s our second one and couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    is slick looking and works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is nice looking and easy to set up nice to use it online .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases I’ve made so far !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult to install for dual fuel unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve installed 2-3 of these but am by no means a AC pro. I had a dual fuel unit and hooked it up according to the diagram nest sent me. When I hooked everything up and got to the Ac pro settings, I was lost. Had to pay someone to install, but like the other nest thermostats I’ve installed, it’s a great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product. You might need a C wire.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product—big money saver! The use history is HUGE. Nest paid for an install of a common (C) wire. If you don’t have one, you might be delayed to get it up and running. Call Nest support for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like more written literature on operation of thermostats vs relying on product itself to guide you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love being able to talk to the Google nest and have it respond to our requests!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and very accurate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to be able to control my furnace with my smart phone. Energy reports are useful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of those products that make you feel that you are technologically advanced person:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space ship

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing it’s so sci fi I feel like my condo is a space ship

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel for work. Nest gives me peace of mind when I leave. It's important that I know my pets are safe. Nightlight is cool too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that was a snap to install. Furnace seems to cycle less often compared to my previous programable thermostat. With the rebates I received from the gas and electric company, plus the holiday discount Bestbuy ran this unit only costed me $50. I also purchase 2 of the protect products, so they all communicate with one another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was extremely easy to install. We have only had it a few weeks but it seems to do a great job to limit the furnace usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest therm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not yet installed. The product appears to be well made and of good quality. The color is exactly as displayed and will match as I desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat that learns your daily routine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great thermostat and adapts to changes easily. Only drawback so far is that it only retains a weeks worth of history.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at adjusting to temperature in the house. Nice screen design - easy to read

    I would recommend this to a friend