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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 632 Showing 12,621-12,640 of 16,029 reviews
  • Rated 5 out of 5 stars

    It works wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent you can control your heat in your Air condition save a lot of energy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for every home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always purchased Nest thermostats anywhere I’ve lived. So easy and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always checking on the right temperature for my dogs when I’m away so they could be comfortable at all times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased thinking my Gen 2 thermostat was no longer working. Turns out a fuse was blown on the AC unit itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, everything Nest makes is top notch quality and I love that I can change my houses temperature using my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is a real good thermostat that is adjusting even when we forget to change the temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveeee that we can lock it and no one is able to change the thermostat without the code

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th nest thermostat. They are very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Love how it syncs to my phone amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They should consider marketing this as more than a smart thermostat but as an accessible thermostat for those with visual impairments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital thermostat

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best, we enjoy our WiFi thermostat. It’s easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best money you can spend on your house that gives you a pay back for your money. Will be buying another for our upstairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutley as advertised and more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing the Nest with my Google home has been fantastic! I can't wait to see the savings it brings in the heat of the summer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must have C wire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work on my stand alone AC unit without C wire

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Music. It’s unfortunate to hear that your experience with the Nest Learning Thermostat has not been ideal. Nest thermostats would generally work without a common (C) wire. However, there are some systems that would require a C wire on the like a heat only or cool only systems. And sometimes, you may need to connect a common wire (C wire) or power accessory, like the Nest Power Connector, to make your system compatible.

      Feel free to contact us if help is needed, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and set up!! We install both thermostat and programmed them in less then 2 hrs!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it love it love it!! It manages my heating bill so far so good. I feel my home warmer but not with a high heating bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Looks nice and is accurate. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for home management

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nests are are great way to manage the temp in your home to become more energy efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst product ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by Best Buy and Google this would work great with my new heater/AC and heat pump, the unit did work, it is just after installing it my power consumption went from around 1300kVA to over 5000kVA and bill went from an average of 140 a month to 550 per month. I called Google support when I received my first power bill and it was so high, they checked all the settings, had me change some things and said it should be good, next month it was even higher, called again, had me change some things and said it should be fine now. Got my next electrical bill, was the highest ever and most usage ever, called again, pretty disgruntled at this point as this device that was supposed to save energy and money had now costed me over 1200 dollars in electrical bills and insane usage, I spent 6 hours on chat with support after which they concluded it was running auxiliary heat and my heat pump at the same time and that it was not compatible....this after 3 months, obviously I wasn't happy. I thought ok well how do i return the device, this was the best part, sorry sir you can't return the device, completely ridiculous, I had a documented case going back to the first month, I was told it was compatible over and over and their decision is too bad. Needless to say, I'm done buying any Nest or Google products period.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, even easier to use. Great purchase!

    I would recommend this to a friend