Customer Ratings & Reviews

I purchased this smart thermostat to replace my old honeywell one. This is much easier to operate, and the installation is pretty easy. Compared to the older models, it is very convenient to use. But the learning seems does not work well, it always heat the upstairs when we are downstairs sometime.

Everything about this product is top notch, from the UI, device, mobileapp, and webapp. Would highly recommend.

Everything about this product is top notch, from the UI, device, mobileapp, and webapp. Would highly recommend.

The user interface is magnificent. I love google product but this just tops it all

Love having the ability to control the a/c from my phone. Easy to install and APS offers rebate.

Helps with our AZ heat and when no one is home. Saving us money every month.

Nice features. Easy to install. Convenient way to set temperature while saving money

Very efficient. Love that you can control and program with you phone.

Its PERFECT! Install instructions where so simple to understand a child could have followed them. Install was quick and easy all necessary tools included. I love the ability to track my power consumption as well as warm the house before I get home from work or turn it off when i'm sleeping or step out and forget.

I have a programmable thermostat, but wanted to upgrade to a smart thermostat. Our HVAC system is a heat pump with forced air electric backup. After purchasing the Nest Learning thermostat, I first went to their website and entered the wire info from our programmable thermostat into their thermostat compatibility chart. There was no match, so I opened a chat session with a Nest tech support person. I sent pictures of our present thermostat wiring, but the tech support person said that she could not help and I should contact one of their listed Nest Support vendors in my area. There are 3 in this area and I sent requests to the 2 closest ones. After a week, I did not get a reply from either. I then saw that Best Buy offered a $99 fee to hook up the thermostat, although I did not know if they would travel the 40 miles to my home. In the end, I decided that it would take a very long time, if ever for me to recover the $99 fee in addition to the $161 cost of the thermostat (with electric company rebate) in savings over my programmable thermostat, so I returned it to Best Buy. Best Buy did refund my purchase price, so thank you for that. If you have a simple HVAC system, this should be easy to install, but if you have anything beyond a simple system you may find that this is not compatible.

bought this thermostat so we could spend winters in Florida without hiring a property maintence company to maintain house

I own 5 of these, and would buy them again. Is very user friendly. Simple setup

Deal was made better with the 100 rebate I got from my electric company for switching to a smart thermostat.

I've been using the nest thermostat for a little over 2 years now and have had no problems with it.

I bought this item more than a year , and I am very happy with my nest!!

Great add to smart home tech and makes your joke heating or cooling energy efficient

Great thermostat, app interface, and integration with Google Home

Worth for the money, without a shadow of a doubt .

Love the fact that I can control my system from my phone using the app. It also does a good job of learning how you use it and makes a schedule automatically. It also has a neat feature called air wave that keeps the fan on blowing cold air once your home reaches temperature to not waste any cold air. Love it!

I bought two for two floors. Very positive experience.