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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 645 Showing 12,881-12,900 of 16,029 reviews
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got our new home and I've read great things about the nest so we will see if it works like advertised

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our Nest quit !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year our first Nest stopped working, really enjoyed the product but had to get the cooling system back working in the 90 plus degrees. Bought a Gen 3, hopefully we will have better luck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy Saver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have noticed significant savings on my gas bill since having the Nest Thermostat installed. It’s easy to program, and the monthly reports I receive give me a clear picture of my energy usage. It is so much easier to use than my old programmable thermostat. Money well spent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a big upgrade from Gen 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fine upgrade from my current Nest Gen 1 thermostat. I'm not sure how much better it is but it will allow me to use the Room Sensors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nest thermostat and the appt being able to control from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat thermostat with many great options. Cool integration with other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the app works great with the product the first few weeks the nest is learning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps save electricity while away from home and easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Nest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have several of these - this was a replacement and the screen does not react well to pressure when trying to adjust - otherwise like this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good Love the WiFi capabilities and the scheduling features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my brother and he really likes it. Easy to control with the cell apt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this...we found out that we need another a/c unit...so we have to wait for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this produce, just installed today. Instructions were simple.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Choose Honeywell instead

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device Battery died within first 3 months. Customer service for google is horrible.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, Pat19. We're sorry to hear your experience with the Nest Thermostat and support wasn't the best. We'd be happy to investigate this further and get this concern resolved. When you get a moment, reach out here: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Great thermostat for a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical as to if this would save me money but I liked the wifi and learning features so I purchased it (looks cool too). After 1 month I love it and my electric bill has lowered. I will have to see more over the next few month but it seems to run more efficiently that my old standard thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice but diffucult to used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for a thermostats, difficult to used

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing a difference on the number of times my heater comes on. Love the eco feature. It knows when im not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way too smart - a must own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the nest blindly on a friends recommendation - no regrets! So easy to install, it started learning right away and the remote access is just amazing. I've been saving money on my utility bill from the first day. It tracks energy use constantly allowing me to adjust my habits to save even more money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to give a 4.5 for not having room sensors but I almost got it for free now due to utility rebates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have owned several in the past for different homes.

    I would recommend this to a friend