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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 658 Showing 13,141-13,160 of 16,029 reviews
  • Rated 5 out of 5 stars

    Best Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my home smart again, got $75 rebate from City, saving money. Thanks Nest and Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Helps me save money and time. It learns my routine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nest fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful tech to save energy. Recommend for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother was able to install for me. We are still learning to use it and it is learning us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to integrate with Amazon Alexa. She can keep things cool and warm just have to ask her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cut down my utility bills by 20%. The NEST leaves also indicate improvements month over month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat learns your routine quickly and adjusts a schedule that helps save energy and $.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very responsive.i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what was expected. Installation should be done by a Best Buy agent,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome energy efficient Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat and recommended for any home, if you have SDG&E see about obtaining the instant rebate which saves money at checkout. If you also enroll in their ‘Rush Hour rewards’ after purchase and installation you maybe eligible to an additional $75!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app, love how it gets to know ur schedule when you leave, also works with the Apple Watch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this for 3 months and have already saved money on our electric bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but not easy to setup for 2 wire systems. Returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Don’t forget to turn off the power to the Furniss or you will blow a fuse.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inconsistent and Poor Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this thermostat in May 2020 and initially everything worked very well. I started noticing significant savings on my utility bills and thought nothing more of it. Then once the weather started to change the issues started to arise. The learning feature started moving the temperature all over the place, I would frequently have to go in and program the thermostat back to the schedule that I wanted it on. In heat/cool mode it would consistently let the temperature idle outside of the range specified. Then in October the thermostat lost connectivity to my wifi connection and couldn't find any network. I spent several hours on the phone with Google support until they determined that the nest had suffered a hardware failure. Now I am waiting on a replacement device. Considering that the first until only lasted 4.5 months, I am not exactly optimistic about the longevity of this device. The only reason I didn't give one star is that the unit does save you money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product I could control my temp from my phone Even when I’m sleeping

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very smart and easy to control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wiring steps was surprisingly easy! Everything works except the air filter changing reminder, but other than that, I’m seeing my summer energy bills starting to get better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Nest products and the ease of installing them and using their product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Nest thermostat, very easy to use!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift and it’s got so many wonderful features! Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Equipment excellent - Installation unacceptable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rating for this product is 5 stars. The installation piece however was a 1 star. The Geek Squad service member was unable to complete the installation and referred us to a Nest installed who failed to get the units installed. Prior to returning the Nest units we called our HVAC service provider who was able to get the units installed and correctly programmed. Bottom line we paid three times to accomplish the install so the value of the installation cost more than the 3 thermostats.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is awesome it really helped save me money on my electric bill

    I would recommend this to a friend