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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 661 Showing 13,201-13,220 of 16,029 reviews
  • Rated 5 out of 5 stars

    Bought another one for upstairs unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a big energy savings with the downstairs unit, we decided to purchase another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought device because of the 150 dollars of rebates. Learns tendencies and helps save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item if you have kids that mess with the thermometer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool for managing energy consumption.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool for managing energy consumption and efficiency, especially when you are away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, nice and convenient. Great way to upgrade your thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product at a decent price thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me energy, time, and updates me on what I could do better. Easy to program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the Nest products. Yes, they are expensive, but you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart-home investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 2 units for my home. Just bought my dad a unit for his home. Love it and the interface!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It learned our habits really quick and saves us money on our electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly as advertised! Works great with Amazon Alexa and has saved money on heating bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has surpassed my expectations it has already save us money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did use it but likes the easy instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use the Nest because it was not compatible with my unit. I highly recommend that you check compatibility before buying Nest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat loaded with options. Customer service is always great. Recommend it highly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat ever bought and the size is perfect !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble with the setup but called the help line and they were extremely helpful. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to keep up with the eco friendly part of this device. I love the app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly great, I have an issue with all of the pre loaded settings that were causing my temp to be different than what I set

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Dmeeks, we appreciate you for taking the time to share a review. We understand how inconvenient it can be having a temperature different from what you set. Nest Learning Thermostat changes its temperature automatically due to some factors like, schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. You have an option to use it as a traditional programmable thermostat. You can manually set the temperature and create your schedules for the thermostat to follow. Here’s how:

      With the Nest app:
      - Open the Nest app and select your Nest thermostat.
      - Select Settings and then Auto-Schedule.
      - Tap the switch to turn it off.

      On your thermostat:
      - Press the ring and choose Settings and then Nest Sense and then Auto-Schedule and then Off.

      We also suggest turning off your Home/Assist, and clearing the existing schedules by selecting Settings, then Reset, then Schedule and Reset again.

      Please let us know if you need further assistance and we’ll do our best to help you. You can reach out to us through our Google Nest Support page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will help with the battle in the temperature in the house. Power company also offers a rebate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice t-stat. easy set-up.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice t-stat. easy set-up. looking forward to the savings. If you get one, don't forget to apply for a rebate from your local utility.

    I would recommend this to a friend