Customer Ratings & Reviews

I ordered the BLACK thermostat because it didn’t state mirror black. There are two black colors - mirror which is shiny and plain black which is matte. I wanted matter which is why I ordered Black. The Mirrored Black is what arrived. So now I need to go and return this item and was told it can take up to 30 days to get my refund. UPDATE THE DESCRIPTION!

Bought this thermostat couple months ago, it helps me to save a lot of money

Already see a reduction in my electric bill month over month

Great thermostat Love all the features and how it saves me money on my electric bill

It's a good product of which I had for almost 2 years. The downside to this product is that if it can't locate an internet signal, it will drain the battery significantly and the only remedy is to exchange the entire nest system. Thankfully, I had paid for the additional two year warranty so the exchange was no problem but it's definitely a flaw in the Nest as they don't update properly.

Good to have if you have a compatible HVAC system.

The best for air conditioned !! Great price and service . I recommend

Bought two of these for my home. It took some adjusting to get used to. I did have issues with one of the thermostats. For some reason it is not compatible, maybe there is an issue with the wiring but it always cuts off saying the nest is not connected. People at nest could not trouble shoot it so my husband put the old thermostat back on and we still use the 2nd one for our downstairs.

The nest has really helped bring down my electric and gas bills.

Terrible do not buy these the worst thermostat ever made. Had nothing but trouble Had to contact the manufacturer 3 times and got 2 replacements for 2 thermostats ( 4 thermostats) These are not made by Nest Look at each product made by different companies! This is a lemon check other web reviews ! We did not ! BIG MISTAKE ! Terrible Turned our heat pump off twice !! On its own !! Couldn’t get it on ...without hours and hours of phone calls and new thermostats being sent ! Then it did it again ! 3 time a charm Called our electrician Installed different type We lost money on all ends Do not buy ! Nest will not help you

its a great thermostat , i like self learning option .highly recommended .

It has been a great change and knows when you are in room to regulate heat

I don't know that there are enough differences to warrant the extra cash for 3rd gen vs 2nd gen. It supports everything I need it to and has a high def screen?? It already looked good enough.

This thermostat works great. I never had a problem when I replaced the old one. It comes with a basic white wall plate which I might replace with a premium one that I found from Amazon.

Great, pleased with all nest products, it has great learning capability

I love this thermostat it’s the best I have invested so much money in the past

In just one month using the Nest thermostat, I saved $52 I wish I would've gotten earlier!

The app is very easy to navigate. Really enjoy having it in my home.

Liked it so much I bought another for my parents home.

Saves money by adjusting the temp when your not home.