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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 672 Showing 13,421-13,440 of 16,029 reviews
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is sooo hot!! I will save some money but I will have sweat for it. I am returning. Doesn't want to cool. No matter the setting and contacting Geek squad it returns to 75 plus degrees. This is my second unit and I am returning it as well. I will go for non learning. Otherwise it looks good .

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MD2020, thanks for letting us know of your experience with the Nest Learning Thermostat and we’re sorry for the inconvenience this issue has caused you. We understand that you’re decided to return your thermostat, but if you’d like to consider trying it again, the information below might be helpful for you:

      Thermostat changes its temperature automatically due to some factors like, schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. You have an option to use it as a traditional programmable thermostat. You can manually set the temperature and create your schedules for the thermostat to follow. Here’s how:
      With the Nest app:
      - Open the Nest app and select your Nest thermostat.
      - Select Settings and then Auto-Schedule.
      - Tap the switch to turn it off.

      On your thermostat:
      - Press the display and choose Settings.
      - Select Nest Sense.
      - Select Auto-Schedule, and then Off.

      We also suggest turning off your Home/Assist, and clearing the existing schedules by selecting Settings, then Reset, then Schedule and Reset again. If you’re willing, we can work together to find out what went wrong and we suggest contacting us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    again very impressive technological advancement in the field. I bought two of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These thermostats are great. They allow us to easily control our home thermostat with ease and allows us to easily stay within an energy savings mode when we want. The design is sleek and modern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest and with comes rebate this purchase was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase and the person that did the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest has a quick and easy set up. The app interface is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this product to all my families and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this super smart device. My electric bill has gone down significantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been saving money every month after installation it was simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a good deal on black Friday been wanting it for a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift- they really love it and they use it when out of town a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd Gen NEST is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd gen is by far the best one! Glad I got the rebate too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. A little tricky getting it to work with Alexa but once I watched a few Youtube videos it wasn't too bad. The key is you have to create a group in Alexa. Display is pleasing and like that it turns on automatically when it senses you get close.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to have the latest technology in Thermostats then this is the product for you. If you want just a thermostat you may want to save money and buy a regular one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very user friendly and fairly easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son. It’s just what he wanted. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice saving on this item at Best Buys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just now getting it installed and waiting to see the savings on my utility bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for energy savings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome we have definitely saved money with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat, love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next-gen Nest Learning Thermostat has a large display, a great resolution and an all-new far-field sensor for viewing time and temperature information from a distance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Best purchase ever. Love being able to control this remotely.

    I would recommend this to a friend