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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 675 Showing 13,481-13,500 of 16,029 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat on the market! Easy installation and great customer support!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old face died after a year but the new one is going strong with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Local AC company wanted to charge us $240 to install 2 nest. Dont pay anyone do it yourself super easy to install and detup. Still waiting on 1st electric bill. Learnes patterns over a few days. I think it will decrease bill

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No/no

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came out to install- granted i had AC prior to them showing up with my old thermostat. Guy installed The Nest- no air comes out. Ask why - he don’t know. So wanted to leave immediately- i say NO! Advised him to put my old thermostat back in as its work fine which he did and guess what NO AIR!! The installer said he don’t know whats the problem and he not an A/C man. I was disappointed & told him to leave my home. Now i am in the freaken Hot house for over four hours until a real air condition installer comes out. The guy had no problem installing my new NEST - costs me money but its in. With that being said i would only used Best Buy for TV setup!! The Nest itself works fine!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very nice we had 2 nest installed one was hooked up wrong so we had no ac we had to call ac/guy to come fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They send you a summary and it has options to save energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest feels better than ecobee. I have alexa and don’t need another devices as ecobee with alexa build in. Nest is doing it’s job with no issues. Alexa can control it from the bedroom or my car. It’s very convenient and money saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are happy with the nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to operate and you can adjust it by your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes only a few minutes and the website shows you exactly what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good because it is automated. I don’t have to be changing the temperature a lot anymore because it automatically senses if it is hot or cold. Very good and convinient product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really fantastic thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is great and I love being able to control my heating and cooling from my phone or with my Google home speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for saving money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice that it can track my behaviors...if I'm home or away...to help save money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat with an amazingly simple companion app and worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Great price Great service Buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, makes it so easy to have my house warmed up when I'm heading home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is an energy saver and works well with your home climate needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection; this is our second one purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to set up and begin using. Amazing help to save on energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best-in-class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest has vastly improved our AC & Heating while greatly reducing costs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hookup and program. Great way to save on electric and gas bill!

    I would recommend this to a friend