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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 680 Showing 13,581-13,600 of 16,029 reviews
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. We have peak hours so it's easy to set the thermostat to accommodate those hours. The nest has helped us save on our energy bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for second-home awesome to be able to turn the AC on before I arrive

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it for a few weeks now and it works great

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Shawn, we're glad to hear that Nest Learning Thermostat has been working great for you. We'd like to make sure you get the most out of it since we can help walk you through each of these features. Simply contact our support team and we'll gladly assist you by reaching out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it remembers my ttempatures and when I get home from work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok, but we had some problems with the app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google app is not so good. The Nest app works better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item! Making my home a smart home has never been easier.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It failed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the nest thermostat and it worked fine and saved me money on my air conditioning bills for a year. Now it is failing. I keeps setting the temperature back to 60 degrees or 70 degrees all by itself. The outside temperature here in Gilbert is about 65 at night and 91 in the daytime. I thought it was supposed to allow the air conditioner to go up to the set 81 degrees when we are not home and set to 76 when we are home. Overnight and random times during the day it does not allow the temperature to go up but goes down 10 to 15 degrees. I am waiting for my next electric bill. I called and they had me clear all the memory setting. That doesn't work. It started doing it again within 12 hours. I must call again and if They dont send me a new unit for free, I will remove it and send it back. Bust buy costomers I reccomend you wait to buy a nest thermostat until this matter is resolved. My electric bill has ........?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic thermostat works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to anyone looking for new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only takes a couple weeks to learn your schedule and start saving you money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very helpful and useful completing my home entertainment system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convience...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another example of technology making functions more versatile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're trying to automate the house with smart technology and the Nest was our first purchase! My wife loves it, controlling the temp from anywhere and it's easy to use! She thought it would be difficult but she quickly learned it's EZ!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how this thing works. Not satisfied how it is detecting when I am not home, it seems to work some of the time and not others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially it feels for the money spent, but ultimately pays off!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat so much. It’s a great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes three wires I only had two so I returned it. Could well have been fine but never installed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started off with another brand and had so much trouble with set up, switched it for nest and had a much easier time, did have to call support but they were so helpful and friendly and quickly got us up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making proper adjustments right from my phone is a big time saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat (again)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest thermostat I bought. One is definitely not enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat- easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the thermostat was very easy and straight forward. We love that we can now regulate the temperature in the middle of the night from our bed and don’t have to get up and walk to the leaving room.

    I would recommend this to a friend