Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 690 Showing 13,781-13,800 of 16,029 reviews
  • Rated 5 out of 5 stars

    It pays for itself and more!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also helps lower energy bills! And in turn helps the environment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny and I think this will pay for itself in a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more changing schedule and forgetting to change it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect thermostat with an easy to use interface.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy the nest learning

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the big numbers on the thermostat. I find the thermostat to work on its own and change the temperature even though the learning settings are off. Unable to fix this. I wish I had bought the regular thermostat

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Mcfly. We appreciate you for sharing your review on Nest Learning Thermostat. We can see that you're experiencing some difficulties with controlling your temperature. We recommend reaching out to our dedicated team of specialists so we can help you with troubleshooting tips that may improve the performance of the device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Recommended I would buy it again.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps save money for the times when I'm away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is top notch. I would and will be purchasing again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my 2 yr old Nest Thermostat as it had an issue. The tech who came to trouble shoot our HVAC system after pains taking trouble shooting determined that the Nest thermostat had an electronic issue. Had to be replaced. He installed the new one and have my fingers crossed that it doesn’t break in a couple of years! The customer service at Nest is by far the worst I’ve experienced period.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful and handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives details other thermostats don't, also gives suggestions on fixes and is great at handling changes from other devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase and set-up. Great overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I am able to view my temperature any time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and the phone app is very easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every home needs!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best product I have purchased! I'm saving money every month. I'm able to control from my cellphone, computer and tablet. Always nice to know that when I get home, the house will be the perfect temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . It learns your schedule and heats and cools accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First WiFi thermostat, love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first WiFi thermostat, so far I love being able to adjust the settings from anywhere. The smart learning functionality is on point, and since my gas company provided a rebate made it a no brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not easy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, i think it kind of of has a mind of its own and can be tricky

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your feedback with us, and we’re sorry to hear that your experience with using the Nest Learning Thermostat is not ideal.

      Nest thermostat changes its temperature automatically due to some factors like schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. You have an option to use it as a traditional programmable thermostat, and you can manually set the temperature and create your schedules for the thermostat to follow. Besides turning off the Auto Schedule feature, we also suggest turning off your Home/Assist, and clearing the existing schedules by selecting Settings > Reset > Schedule > Reset again.

      If additional help is still required after the simple steps above, we'd be happy to assist you further and investigate the reasons behind this issue. Please visit us anytime and we'll figure out a way to help improve your experience here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great Thermostate

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I don't have to get out of bed to adjust the temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lives up to its reputation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought during the sale nest had...why did I wait so long!!??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thermostat, save energy and money, love it.

    I would recommend this to a friend