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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 690 Showing 13,781-13,800 of 16,029 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is top notch. I would and will be purchasing again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but tricky.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but was challenging to get working, required assistance.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BobbyDigital, we appreciate you for sharing your feedback on your Nest Learning Thermostat and we're sorry to learn that you're experiencing some difficulties with the initial setup. We'd like to know more details about your set up and the challenges you experienced so we can help improve how you use your Nest Learning Thermostat. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Works with our current Alexa set up in our house so can be controlled even when we are away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I am able to view my temperature any time .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not energy saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really saving money on energy bill. Looks good tho!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase and set-up. Great overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and the phone app is very easy to use!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my 2 yr old Nest Thermostat as it had an issue. The tech who came to trouble shoot our HVAC system after pains taking trouble shooting determined that the Nest thermostat had an electronic issue. Had to be replaced. He installed the new one and have my fingers crossed that it doesn’t break in a couple of years! The customer service at Nest is by far the worst I’ve experienced period.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Every home needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best product I have purchased! I'm saving money every month. I'm able to control from my cellphone, computer and tablet. Always nice to know that when I get home, the house will be the perfect temperature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful and handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives details other thermostats don't, also gives suggestions on fixes and is great at handling changes from other devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quick hook up, and we were set to go! We can now keep track of our household temp while we are on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . It learns your schedule and heats and cools accordingly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wifi

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use like being able to control with my phone. My issue is I haven’t had it a year and now it keeps losing the WiFi connection and shutting down

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    First WiFi thermostat, love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first WiFi thermostat, so far I love being able to adjust the settings from anywhere. The smart learning functionality is on point, and since my gas company provided a rebate made it a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lives up to its reputation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought during the sale nest had...why did I wait so long!!??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this a lot. Set up was easy. New display is very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thermostat, save energy and money, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does its job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing, this is super easy to install, took me less then 10 minutes. Its simple, easy to use, and appears to be quite efficient. Only advice is to make sure before installing this that you have a common wire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving money on energy has never been easier! Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to just have to look at your phone, whereever you are and see and adjust the temperature in your home. To make sure your home is warm and cozy before you get home. Higher recommended.

    I would recommend this to a friend