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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 692 Showing 13,821-13,840 of 16,029 reviews
  • Rated 4 out of 5 stars

    Not easy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, i think it kind of of has a mind of its own and can be tricky

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your feedback with us, and we’re sorry to hear that your experience with using the Nest Learning Thermostat is not ideal.

      Nest thermostat changes its temperature automatically due to some factors like schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. You have an option to use it as a traditional programmable thermostat, and you can manually set the temperature and create your schedules for the thermostat to follow. Besides turning off the Auto Schedule feature, we also suggest turning off your Home/Assist, and clearing the existing schedules by selecting Settings > Reset > Schedule > Reset again.

      If additional help is still required after the simple steps above, we'd be happy to assist you further and investigate the reasons behind this issue. Please visit us anytime and we'll figure out a way to help improve your experience here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great Thermostate

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I don't have to get out of bed to adjust the temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase. Judt wish I can acces from other apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far it is working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for a rental, should work well and is very high tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved $$$$$ on power bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit paid for itself in Whitehall savings already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me reduce my entergy bill month to month. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You want to save on your bill by a nest thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat. It works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this product to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Help me save money with the learning process

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    wanted it to work!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work with my system (house built in 2019). Kept saying it wasn't charging even after talking with support, ensuring wiring was correct, and paying for an electrician to check the system. Also, in the event of power outage this doesn't have a battery source backup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only a Thermostat. It is also quality, tech and fashion.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great, until the WiFi chip craps out

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi chip for the eLearning thermostat is faulty. Google knows of the issue, and working with customer service is a nightmare. This is our 4th replacement thermostat in 8 months. When it works, the integration to our house network is seamless. But COME ON.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart thermostat but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy into the Google/Nest ecosystem this is a no brainer, however I believe that the better thermostat on the market is the Ecobee 3.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nest for upstairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to use to conserve electricity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed - need a professional installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting my Nest, I went through the instructions to begin the setup. After chatting with Nest online extensively they came back and said I needed to have a NestPro install my Nest due to the type of furnace I have. I contacted 3 of them per the Nest site, yet only had 1 respond. Needed to say, the Nest is not yet installed. Sigh. Maybe my house will be Smart soon - but it needs more schooling than anticipated.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product saves money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Nest thermostats after visiting my son's home and he explained to me how they work and what their capabilities were.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does it work flawlessly with temperature control, but it has saved me $$$$ on my utility bills. I use to forget to adjust the setting when leaving town, now i can adjust the temp from anywhere in the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they took over the thermostat market in a swoop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working okay still trying to figure out all the special features on it sounds a little easier to use than it really is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to control my heat with my phone

    I would recommend this to a friend