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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 692 Showing 13,821-13,840 of 16,029 reviews
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glade I purchased this thermostat and would by again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already notice a good amount of savings in my power bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great it saves money when your home or away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product easy install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not the most mechanically clined individual and I promise this was as simple as it comes to install and connect, had I known I wouldn't have waited till Gen 3 to purchase! Oh and it's a great product too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and easy to connect. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase. Judt wish I can acces from other apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You want to save on your bill by a nest thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved $$$$$ on power bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit paid for itself in Whitehall savings already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far it is working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for a rental, should work well and is very high tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me reduce my entergy bill month to month. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat. It works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this product to family and friends.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work for long. After about a year of use it started falling all over the place and disconnecting from the Wi-Fi and going blank screen. We'd notice that air would be off for hours and the notice that the nest was just black screen. Not good.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Rvfarmstead, thanks for taking the time to share your experience with the Nest Learning Thermostat and it’s unfortunate to learn that it didn’t work for long. We understand how inconvenient it could have been for you when your system was off for few hours.

      If your Nest thermostat isn't receiving enough power from your system wires and a common (C) wire is not connected to the thermostat, it will slowly start draining the battery which may result in an unexpected shutdown or disconnecting itself from your Wi-Fi network to preserve power. It may also be related to Wi-Fi connectivity issues where the battery drains due to the network usage of the device.

      You may try to completely disconnect your Nest thermostat from the Wi-Fi network and try to use it manually for at least 24 hours. If the issue is resolved while it is disconnected, the battery drain could be caused by your Wi-Fi network. If the issue continues to occur, then the system wires are probably not delivering enough power, and your Nest Learning Thermostat may need a common (C) wire to get adequate power to stay charged up.

      We may also need to learn more about this issue as there could be other several reasons why your thermostat goes off. If you haven’t yet, we suggest getting in touch with our dedicated team and we’ll do our best to help improve your experience, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Help me save money with the learning process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features that aided in saving on electric bill. Highly recommend for anyone looking for a smart thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only a Thermostat. It is also quality, tech and fashion.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed - need a professional installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting my Nest, I went through the instructions to begin the setup. After chatting with Nest online extensively they came back and said I needed to have a NestPro install my Nest due to the type of furnace I have. I contacted 3 of them per the Nest site, yet only had 1 respond. Needed to say, the Nest is not yet installed. Sigh. Maybe my house will be Smart soon - but it needs more schooling than anticipated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nest for upstairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to use to conserve electricity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart thermostat but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy into the Google/Nest ecosystem this is a no brainer, however I believe that the better thermostat on the market is the Ecobee 3.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product saves money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Nest thermostats after visiting my son's home and he explained to me how they work and what their capabilities were.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Battery & navigation nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept restarting continuously during initial installation. Called nest customer service and they suggested to charge the unit with USB cable. It worked fine for few days and then battery charge issue cropped up again. Well I didn't want to charge the thermostat every time using USB cable. So decided to return it and got Ecobee4. Also I was not comfortable with fiddling the Nest dial to select an option. Not sure how someone in nest lab can come up with such idea to select a menu option. Also its not compatible with smartthings and you will have to do circus to get them talking with each other.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about these issues you've experienced with your Nest not holding a charge. There are a few different reasons an issue like this could occur, and we're always available 24/7 to help troubleshoot any issues you may experience like these.

      Nest.com/help Nest