Customer Ratings & Reviews

Seems to be working okay still trying to figure out all the special features on it sounds a little easier to use than it really is

I love being able to control my heat with my phone

The Nest thermostat is amazing. Love the way you can control it from any device through the app. Well worth the price.

Not only does it work flawlessly with temperature control, but it has saved me $$$$ on my utility bills. I use to forget to adjust the setting when leaving town, now i can adjust the temp from anywhere in the world.

I think they took over the thermostat market in a swoop

Purchased this as a gift, and the recipient loves it!

We have been saving money since we installed the Nest.

I am an IT guy, not a mechanical guy, and this was still dead simple to install. Lined up the colors and that was it. Runs well, works great with my current home automation and plays perfectly with my Google Home.

This thermostat is so easy to use and simple to install.

Battery stopped working after 5 months. Wouldn’t hold a charge. Called Best Buy- no help. Called Google- ran tests with them for over an hour. Finally agreed to replace the system. Also getting a W5 now error and won’t connect to internet. Trouble is- this is not a quick replacement. Snow storm coming this weekend and Google will not pay for expedited shipping. Looking at having to manually plug in Nest to USB cable to use thermostat every 4-5 hours. Low temps this weekend will be 6-8 degrees. Do not buy this product. Does not have a back up battery like most thermostats and Google won’t even pay for expedited shipping, knowing bitter temperatures are coming this weekend. Horrible company, horrible customer service. Will not be buying Google products ever again.

Easy to install and use. Can control the thermostat remotely.

I bought this because my old thermostat was hard to program. I love being able to access it from my phone even when I am home.

The Nest thermostats are fantastic. I have a lot of Nest products in my home (including the cameras) and have been very satisfied. The ability to remotely connect and monitor usage and change the temperature is great. The integrations with Google Home and IFTTT are icing on the cake. I give it 4 instead of 5 stars for two reasons: 1) The learning part of this "learning" thermostat is next to useless. Several of my friends also have this thermostat and everyone has complained about how poorly it learns schedules for your comfort. You'll need to go into the app and set your own temperature schedules. 2) The thermostat requires more power to run than some setups will provide -- even setups where the thermostat is otherwise perfectly functional. Some HVAC units only power while the unit is running, which means the Nest will first shut off WiFi and then eventually go to sleep. I understand the need for constant power, but my annoyance is that the solution is not found anywhere in the Nest support documentation. I ended up finding a thread on a 3rd-party site where someone explained connecting the Common wire to supply proper power. Why couldn't Nest explain that?

The only issue with the auto away is coming home to a hot house. Have to get used to using the app to turn it back on when on way back home.

Huge improvement from a programmable thermostat. I can turn the air down on my way home so the house is cool when I get in

Great thermostat for saving energy when you're not home or if you just want to track how you use air/heat. I love it for being able to change it from your phone in case you forget to turn it down when leaving.

These are excellent. Theyve helped reduce my power bill each month by $100-200. They work so well.

Bought it as a housewarming gift for a friend of mine and they couldn’t have been happier

good . i want to recommend my friend to buy it asap

You can control this thing from the app, from anywhere. It has a lock out feature that prevents people from turning it up or down to high or to low and of course has the learning ability.