Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 694 Showing 13,861-13,880 of 16,029 reviews
  • Rated 5 out of 5 stars

    Love the Nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our Nest. It's so nice to be able to do the programming with our phones, and we love all the options. We also appreciate the information we received from the Best Buy employees we spoke with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat I recommend this to anybody you can operate it from your phone when you're not at home it's smart and let you know when you're saving energy is just an all-around great product I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I am already seeing the savings on my power bill. Easy to setup/install. I was able to get a $100 rebate through my local gas company. After the rebate I only paid $100! Recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Housewarming gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a housewarming gift for a friend of mine and they couldn’t have been happier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    App is very complex

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was very easy to install & works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good I really like you I will recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat for the busy person

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest thermostat! So useful that it “learns” what I want my temperature to be set at, in addition giving me the ability to change it from anyone away from my home as well. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this energy saving thermostat! It is worth every dime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about it, but I love new technology

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Interesting and appealing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that easy to set. The learning algorithms are difficult to overide. Nice design though.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    E learning

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have, this one is a bit slower in learning a temperature range.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will only work on low voltage systems

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google clearly stated on their web site that this would work with a 220-240 volt baseboard heater so I order one, yet once it arrived the installation instructions stated this was for low voltage (24 volt) systems. During a phone call to Google they admitted that according to their web page it should work with the higher voltage (they pulled their web page up while we where on the phone). I was very disappointed and returned the product for the full refund Google offered. The web site has since been corrected. I can only hope that they are working on a version that works with my wiring. Best Buy was very understanding and fantastic to deal with and I would buy this from them again once Google makes one I can use.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Bestcousinever, thanks for reaching out. We´re sorry to hear of your disappointing support experience you had. We can only imagine how frustrating this may have been for you.

      We recommend contacting a Nest Pro technician to help check on your heating and cooling system. They may be able to provide you options to make your high voltage baseboard work with the Nest Learning Thermostat. For more information on how to contact a Nest Pro technician, check out this help article: https://support.google.com/googlenest/answer/9850152

      If you ever change your mind and give us another chance, we´ll make sure to provide you with a better experience. If you´re willing, please reach out to our support team once more by visiting the Google Nest help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace a Honeywell WiFi that I have for a few years. Its definitely early better. $100 better I'm not quite sure yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    still learning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has been installed for about a month now and I can say it is still not perfected our habits yet and adjusted accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to a new home, and the first thing purchased is a new Nest. I can't imagine living without the convenience of a remote thermostat. Nest is simple to install, and so easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's fine. Ecobee is better.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 2 weeks and then got an error message. Pretty limited functionality. Not as customizable as you would expect from Google. For example, can even set the display to always show the temperature. Got an Ecobee instead, which I like much better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my NEST. The app is great, really user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat which great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really am interest and I was bought 2 nest thrmostat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest is a pretty ok device. Sometimes annoying bc it heats house when I am sleep and wakes me up. Guess I need to adjust the schedule.

    I would recommend this to a friend