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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 696 Showing 13,901-13,920 of 16,029 reviews
  • Rated 3 out of 5 stars

    Not as good as its look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for its look and the overwhelmingly good feedback. But it turned out that the thermostat changed the indoor climate control so much that my family couldn't even tolerate the uncomfortable temperature control to wait for the device to learn to adapt to our like. In particular, the time rate of cooling is uncomfortable, nighttime air is not fresh which is not comfortable for sleep. I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best green purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase to save lots $$ and also good environment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reduces HVAC and furnace use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reduces HVAC and furnace use. Intuitive user interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a perfect thermostat. app works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat you can control from your phone..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything You Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat accurate temperature perfect addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use mobile app friendly look for local rebates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed to control cost & remote control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Numbers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing you notice are the bigclear Numbers. No getting six inches away to see what the temperature is!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi stopped working after 8 months. It could not detect my home network after working flawlessly for a few months. I also reset my network, thinking that would help. Unfortunately, It did not fix the issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the rebate given to me by my Electricity provider. the nest thermostat is great. The learning aspect is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would strongly recommend this product to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with the thermostat and now I have two cameras, outlets, lighting, our home alarm and my garage door in the system. It's so handy to be able to control all of these items from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and let me control it through my smart phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't Connect To Nest Neywork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these. Can't get it to connect to my current Nest network even though they can connect to my home network. As a result, I can't control them remotely. So it loses stars on their poor setup process. Otherwise, easy to install and control... manually.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m impressed with this Nest thermostat. I love being able to control it with either my iPhone or my Google Home mini. We’ll see how much energy savings we get from this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than a thermostat that learns when you're home and can help you save money! This does it with ease and makes everyone say "ooohhh aweeee" when they walk past it while visiting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install very colorfull display and easy to operate installed it myself and was a piece of cake the apple app is also very cool that it allows you to adjust thermostat from any where love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Nest product ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed in this Nest thermostat. I installed it 3 days ago and all seemed to be fine until today. I have a C wire but Google said I did not need to connect it so I did not; however, my AC stopped working due to battery issues with this thermostat. I had to research how to troubleshoot this expensive piece of crap and am currently manually charging the unit. I shouldn’t have to purchase additional wire connectors to get this expensive unit to work properly. I will most likely be returning this useless product this weekend. I do not recommend this product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did have the unit shut off once in the middle of the night (it was during a software update). Thankfully it wasn't in frigid weather. This thermostat seems to be cutting a bit off of our electric bill in the short time we used it. It was easy to install and programs itself after a few days. We've been pleased with our purchase.

    I would recommend this to a friend