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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 698 Showing 13,941-13,960 of 16,029 reviews
  • Rated 5 out of 5 stars

    I Love Nest Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love technology and this is a must to have in your home. You have full access with the app and control your heating/cooling system anywhere when you’re away from your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and saves money on engery. That helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Starter Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to install if your house is set up wires wise. Definitely convenient to set up the house and air prior to coming home. And it's soooo much easier now to set the house thermostat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Intuitive, nice package, some limitations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great learning thermostat, just wish it had an option to force a particular schedule if you do not want it to learn for you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as smart as they say and expensive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a few smart thermostats and have to say that this is not my favorite. It promises to "learn" but I find the schedule to be a little tedious to maintain. Other products allow you to globally make changes a little easier. Unless I am missing something, I find it to be a pain to modify the schedule for seasonal change.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quick setup and working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best is great. Just take a second to test out your current system. When you turn on your hear before the nest what does it feel like at the vents. I swapped the nest into my house without thinking much about it and I was uncertain if it was working right until it got really cold out. Easy to install and working very well now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as flexible as expected. I cannot have it simply display the current temperature when the heat/cool is off!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better WIFI

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good while it worked, I have to call Google and try to get it swapped for a new one. The WIFI stopped working 2 months in.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Alex. Thank you for sharing your concerns about your Nest Learning Thermostat. We're sorry to hear that you're experiencing some difficulties with your devices when it comes to connectivity. We care about giving you the best assistance we can and figuring out the root of the problem you're having with your device. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best smart home purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite smart home purchase. It's saved us a LOT of money. We've been using it for about a year now. 0 issues. Would definitely recommend to everyone !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the Nest thermostat was not compatible with my ac unit. I had to return it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to save some money? Well look no further the new smart technology of detection of home and away home can save you money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat ever!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it learns your routines , when you are home and away. Def worth the extra money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this blue tooth capable thermostat. You can set it to cool or heat your house before you get there so you can keep it on eco mode while your gone but have a nice temp when you come home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work with my system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my system, it might be a great product, but it did not work for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially it was a little bit difficult to install but eventually got it working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of the Nest. It works great with my Nest ecosystem and has done a great job saving on heating and cooling. Easy to install and learns your routines pretty quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, efficient and effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was less than 15 minutes & Immediately began to see savings in a couple weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got a new house and our old Honeywell thermostat was dated. The nest is pretty neat. Picks up on ur habits and adjusts accordingly. Also love being able to adjust the temp from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security and Doorbell In One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hello was a great purchase. The doorbell setup was incredibly easy. As with all nest products it looks great but it also functions exactly how it supposed to as well!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with every HVAC unit.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a nest with my old HVAC and when I replaced my AC with a new one I thought I would buy a updated Nest thermostat. Come to find out Nest was not compatible with my new AC, so I had to return it. My old AcwasaGoodman and my new one is a Goodman as well but for some reason it would turn the AC on but would be unable to turn it off, so I would have to cut the breaker. Make sure before you buy and check with your Acinstaller if their unit is compatible with Nest.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, MichaelL. We're sorry to hear that you encountered a compatibility issue with your new HVAC system and the Nest Learning Thermostat. To ensure compatibility, we recommend checking the wire labels or the labels on the thermostat where your wires are connected. You may then use the Compatibility Checker tool available on our support page here: https://support.google.com/googlenest/answer/9246656

      If you have any further questions or need additional assistance in the future, please don't hesitate to reach out to our support team using this link: https://support.google.com/googlenest/gethelp Nest