Customer Ratings & Reviews
- Model:
- T3017US
- SKU:
- 5852329
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.
This summary was generated by AI based on customer reviews.
Really good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good device it will save you a bunch on the energy bill
I would recommend this to a friendVery nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had to set the temperature for about a week and it programs it's self switches to away when no one walks by after awhile app lets you come home to a warm house
I would recommend this to a friendWorking well but self installation is difficult.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend you to check the current wire configuration before you buy it.
I would recommend this to a friendEasy to Use
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! I love it. It is so easy to use and I can control it from anywhere in the house. I would recommend to anyone.
I would recommend this to a friendAwful product with worse customer service
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute worst. Bought three to integrate with my smoke detectors. The thermostats could not be added to the same “home” as new devices and a second “home” needed to be created even though they are in the same address. Then when one was faulty after 6 hours of an HVAC technician billing me to troubleshoot (2 of which were on the phone with google support) they agreed to send a replacement. When the replacement arrived it had to be set up on a third “home” as thermostats were not able to be added to an existing home. Now I can’t go more than 3 days without one thermostat dropping its internet connection (making it unusable remotely, which was the point of going “smart”). Purchased these to integrate Smart Home systems and it has been the worst experience thus far. They are not user friendly and do not work as advertised after hours on the phone with tech support. If I could get my money back for them I would in a heartbeat. Instead I’m stuck being frustrated and very disappointed.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, DavidM. We're sorry to learn that you're unable to add your Nest Learning Thermostats to the same Home in your Google Home app. We understand how frustrating this experience may have been for you. We still want to understand how we can improve your experience with the device. If you want to give it another go, please reach out to our support team and let us find a better resolution for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Great Smart Thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest is a great smart thermostat. We had the first generation in our first home and loved the simplicity of use and convenience of the phone app.
I would recommend this to a friendNest is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment for your home, learns your routine and saves you $$$. Totally worth it. Convenience to monitor and control from Anywhere. Pays for itself.
I would recommend this to a friendAbsolute must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only can you control this from anywhere with an internet connection, but you can program it to run your home more efficiently and it basically pays for itself.
I would recommend this to a friendVery easy to use and setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had it installed for a month, but I love how easy it is to use! I’m excited to see how much it saves on electric. The app is very user friendly.
I would recommend this to a friendBest price found for a great Nest Thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas present for my son and his wife. Fast shipping, easy installation, nice looking, works better than expected. Happy with the purchase.
I would recommend this to a friendgreat for second homes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does this learn your patterns but you can also set the temp remotely. Great for any home but especially for a second home that's not always occupied.
I would recommend this to a friend
Alright
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It works only if you have gas furnace. Doesn't really work well with heat pumps
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there! Thank you for sharing your review on Nest Learning Thermostat. We're sorry to hear that you're experiencing some difficulties with making the device work with your heat pump. The thermostat works with 95% of 24V heating and cooling systems, including gas, electric, forced air, heat pump, radiant, oil, hot water, solar, and geothermal.
We suggest using our online compatibility checker first to ensure that your system is compatible with the Nest Learning Thermostat. Here’s the link: https://store.google.com/us/widget/compatibility/thermostat
If you've confirmed that it's compatible but are still having some challenges with setup, then we recommend that you reach out to our team of dedicated specialists so we can take a better look at your concern and help improve your experience. You can contact us on our Google Help Page here: https://support.google.com/googlenest/gethelp
Best invention ever for frequent travelers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that we can get the house warmed up BEFORE we get home from a trip. Nothing worse than coming home to a colder than normal house that you need to let warm up!
I would recommend this to a friendAwesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like that I can control and monitor from my phone! This is an awesome product and easier to use than the previous old thermostat that was in my home.
I would recommend this to a friendBest thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Easy to use Control from anywhere Looks beautiful Cons: Scheduling could have been better
I would recommend this to a friendRemotely monitors temp
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to remotely monitor temperature in our vacation home.
I would recommend this to a friendLearning thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good. Can be easily managed from the phone and controlled
I would recommend this to a friendGreat thermostat for those wishing to conserve
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this thermostats after review manny reviews, we are very happy with it, we love the ability to change the temperature from our phone whereever we are.
I would recommend this to a friendGreat Thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love our Nest Thermostat. What a great addition to our home, we no longer wake up Chilly and I don't have to remember to adjust the heat when we leave. Love it!
I would recommend this to a friendGreat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the honeywell unit but it wouldn't work, so I exchanged it for the NEST. It works on my older system and I can create a schedule and control it on my phone.
I would recommend this to a friend