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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 708 Showing 14,141-14,160 of 16,029 reviews
  • Rated 4 out of 5 stars

    Good Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of Nest is very good than previous versions. Old version I had censor and battery issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it. Got them on sale and applied for rebat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not really used the smart functionality, its been working great and got credit from PG & E for buying this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents had this and my old thermostat kicked the bucket so I went ahead and got this! I love that you can control it from your phone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manages your temps for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feature that it will automatically shut off the heat when we are not home and then automatically come back on when we return home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going to all the work , it will not work with my system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent item but I would stick with a regular thermostat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat for remote management

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well from app. Good item for remote management of hoax system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. It connects to my internet and allowed me to control the unit from anywhere even while on vacation. Also helped me save money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice thermostat, app sucks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logging in through app can be a hassle along with trying to change your password if you forget it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High tech saver.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart thing to install in everyone’s home. Energy saver indeed. Good functionality as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The only thing I don't like about it, is that it appears there is not a way to hold a temperature. It changes on it's own. It is probably to keep our bill lower, but sometimes we want to be able to leave it on one temperature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item but still pricey. You still need the common wire to set it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device, looking forward to saving on might energy bill. So convenient with the phone app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's great, there is a lot of options so it may take a while to figure it all out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best is worth the price. Also received rebate through energy company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed these in a few apartments that I was renting and the installation was easy and we’ve had some great feedback from our residents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Way To Control Energy Costs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to control energy costs way a major driver in investing in a Nest. Set-up was extremely easy and being able to control from my phone is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat changed them all in my house and have a sensors

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nest broke my HVAC system

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat broke my HVAC's outside unit in less than a year. I called the HVAC technician and he replaced a broken part in the outside unit which supposed to last longer. After replacing parts, the outside unit started making crank noises controlled by nest thermostat. Therefore, the technician recommended me to replace the nest thermostat as he experienced the same kind of issues with the nest thermostat in several homes. Based on his recommendation, I replaced the nest thermostat with Ecobee thermostat. Now, it's working just fine without any issues.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DKMISTRY, thanks for sharing your experience with us. We’re sorry to hear that your Nest Learning Thermostat experience has been less than ideal. We can only imagine how frustrating this may have been for you.

      It’s most likely that your heating and cooling system may have compatibility issues with the Nest Learning Thermostat. If you’re willing to try, you can verify your system’s compatibility by using the Compatibility Checker tool on this link: https://store.google.com/us/widget/compatibility/thermostat

      We’re hoping you will change your mind and give us another opportunity. You can always contact our support team and we’ll do our best to provide you with a better experience here: https://support.google.com/googlenest/gethelp Nest