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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 711 Showing 14,201-14,220 of 16,029 reviews
  • Rated 5 out of 5 stars

    So much better than my old thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is awesome. It's so easy to control from the app. It automatically adjusts when you are away and recognizes when you come home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best investment ever. I have already saved energy in the first 2 weeks of use. It looks very sophisticated as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, with the apple and any other next product. I can turn on the heat from work by the time I get home the house is warm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall performance no complaints. Only complaint is the installation isn't as easy as claimed. The battery needed to be charged for over an hour before I connected it to the wall, which they don't tell you. You have to call the customer service to find that out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 and need a 3rd. Love our Nest thermostats. So easy to use with the App, control from anywhere and learn smart schedules.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incompatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, there is no indication, before buying, whether the thermostat is compatible with your HVAC. This one was not compatible with ours.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very neat thermostat. It's almost a game to make the green leaf show up. We're hoping this will show us how to be more energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat and was quite the upgrade from the Nest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very efficient and make sure u get your energy rebate for half off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest thermostats are easy to install and use. Worked in an old house and I was able to install it very quickly. Would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say I really enjoyed this thermostat. I like the ecobee4 better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps Getting Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third generation Nest that I've bought and each one keeps getting better. Many of the quirks of the old versions have been ironed out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hardly home so this device works perfectly for me. Hi I save energy when I am away and can easily control temp from my phone anywhere in the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality product. I wish it was smarter than it is. It should be given its capabilities.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest good, sensors don't do what they claim to do!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quite frustrating dealing with your staff I went to 2, no 3 different best buys and finally someone kind of got it right. Not too happy with Best Buy. I am about to request the Geek Squad to come out to my home to repair something, let's see how that goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Smart thermostat! Which means you can control it through Alexa. It recognizes when you're gone or when you're home! Just amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband for Christmas. He loves it! Especially the fact that he can just turn on the fan now when cooking. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install. In just a few minutes it was up and running! I like being able to adjust temp settings from the Nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, very good and easy to use. Best Item to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spend more time trying to trouble shoot this device than to actually use it. My temperature would some time set it self to random number or the aux heat come on more than the actual heat. regardless what temp i set it too.

    I would recommend this to a friend