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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 714 Showing 14,261-14,280 of 16,029 reviews
  • Rated 4 out of 5 stars

    Overrated?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did I need this? No. But I wanted it. Works great, but I suspect the “learning thing” is more hype than real function. The main benefit over the programable unit that I replaced is that I can control from anywhere via cell or WiFi.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi chip completely broke and nothing I did could fix it. Nothing worse than getting a thermostat this expensive and not being able to use it properly.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, StewartW. Sorry to hear you ran into a problem with the connection on your Nest Thermostat. We’d be happy to investigate and get your device back up and running — when you have a second, reach out to us here: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Modern. Classy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. Ability to change while laying in bed, if too hot or too cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect thermostat. Will have this for years to come.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so convenient and easy having a thermostat controlled by your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color. Matches our house decor. Works great! I love being able to control it from my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought that and I recommended to all my friends. Went there and they all bought it as well. Great Discounts from ComEd and Nicor Gas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase to expand switching capabilities of home office

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for awhile now and seems to be working ok, however my app show that its offline and i cannot get it to reconnect. It still works at the Nest though. Not all that impressed with it and my HVAC guy says he does not recommend them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good purchase, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love NEST....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest thermostat !!! Love that it learns my family schedule .. love that I can sync it with my Alexa ... easy to use !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Like that it connects to my phone and the nest page. highly recommened this item. Got a rebate from APS for it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an eat install that took just a few minutes ave i was up and running the green leaf. Can't wait to see the savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install it easily and right from my phone I can change the temp if needed. Liked it so much bought another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was easy to install and setup. It records your temperature habits for awhile and then programs itself. Saves $$$!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought a Second Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my original 3rd Gen Nest thermostat, so i bought another for my kid's house. These are great, easy to use & save money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest learning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and operation! This is a must have item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat is great, it works well and I 100% recommend it. Just make sure it’s compatiable with your home on Nest’s website

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second smart thermostat. Installation is easy, set up is a breeze especially if you already have best products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEST is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd or 4th Nest Thermostat and we love it every time, especially with the new models as they enhance the capability

    I would recommend this to a friend