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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 715 Showing 14,281-14,300 of 16,029 reviews
  • Rated 4 out of 5 stars

    it's a thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek in me felt like I needed this, while cool and does seem to be able to adjust based on habits - does anyone need a smart thermostat? Still it's design is appealing and if it's to be believed it is actually saving me money on my heating bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great from home or away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can monitory your homes temp no matter where you are, makes it easy to have the house where you want it, at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google thermostats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Function great and I like the look, was to program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. It is great to be able to turn this down to cool the house before you get home. Also the eco feature keeps saving $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally something that understands the temperature adjustments of a chaotic household!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best investments I’ve made! Love being able to control the temperature from my phone and set schedules

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, this thermostat works so well! It's very easy to install and set up. It's already helped me save money on my electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is the 3rd Nest I have purchased, I love them they save a ton of money and I don't have to get up to check it or change it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure this is a good product, but this was not compatible with our current system. The customer support is amazing! When we called them for help, they really went above and beyond to help us. Super sad to have to return this. Would recommend everyone check first to make sure this will work with your system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to self-install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just be sure to tag the wires as you disconnect them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far the thermostat works as prescribed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat does everything I need it to do. The option to set the temp from my smart phone is exactly what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greattttt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to have to do nothing when leaving and coming home to set my temperature in my house. The ego mode is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and it's much more efficient than analog versions. Great functionality. Only drawback is it isn't compatible with apple HomeKit

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1st week Battery Died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first week the internal battery died not allowing me to control the thermostat. I did some searching on the nest website for solutions but couldn't find answers so i call support (they say their 24/7 but its very poor at best) I talked to a woman who helped in the initial contact i was given a case number and was told to call back if the symptoms persisted. symptoms persisted and i have tried twice with no answer. Today Saturday i called again and after 30 min someone picked up, then put me on hold for another 30 min then some one got my case number and as of this writing i have not heard for that person i am at 1 hour and 26 minutes still on hold. Don't buy any nest product i am going to return this one. They say they have long Waite times because apparently there are a lot of people with issues similar to mine Dont buy Dont buy save your self a big headach

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear this happened with the Nest Thermostat. We would be more than happy to troubleshoot this with you via social media or even live chat in order to determine what could have caused this to happen and how we can work to resolve this issue: nest.com/help Nest

  • Rated 5 out of 5 stars

    Smart Home Must Have

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: works with Google Assistant and Alexa, large display, good resolution Cons: Not compatible with Apple HomeKit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and the app is super nice. This is also compatible with Samsung Smartthings if you want to deal with ST Integrations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life has changed since I got this. Night and day..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased purchaser

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. The best purchase thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest thermostat is a nice upgrade from our traditional one. Saves energy & I like being able to control temperatures from my phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good start to upgrading your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit harder to use than expected, but still great to have.

    I would recommend this to a friend