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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 716 Showing 14,301-14,320 of 16,029 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works right out of the box. Saves us a ton of money on our electric bill

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but required a lot of tuning of settings to get the Eco mode to stay off and not allow the temp to go down to the safety setting which was very cold. It also seems to only recognize the phone in the house about half the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift. Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my dad. He absolutely loves it! Takes hardly any time to set up and is very easy to control.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with good support. Setup with two wire furnaces can be tricky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a housewarming gift...we already have one and love it. Awesome to be able to make temperature adjustments from your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this as I have control over my AC while away and can adjust accordingly before I get home. Or if I forgot to set it before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a woman with no experience with such devices and had it installed and working in less than 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has so far lived up to the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed very easy, programming was a breeze as well. Hooked up to the Amazon Echo seamlessly. Seems to be working well at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with setup, and customer service walked me through very promptly and had it up and running. Great product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for a certain amount of time but was having a hard time with the product a couple months of having it

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, JosevH. Thanks for leaving feedback and we’re sorry to hear you’re having trouble with using the Nest Learning Thermostat. We'd like an opportunity to investigate and help you with your concern. Please contact us anytime at the following link so we can guide you with troubleshooting towards resolution: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to all, it save me on my gas and electric bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thermostat you can buy. It remember how you change the temp throughout the day and changes it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Thermostat is great. Must have item for the smart home. Automatic control the temperature. Looks really nice on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and easy to use. Face lights up when you pass by so you can see the settings and turns off when you walk away.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AHH not so great..

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy the first year, now after they updated it needs the common wire. So now I have 2 on separate systems and work ok. Still have issues with charging but at least I have them working my way.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Gemini1324, thanks for posting your feedback. We regret to hear that your Nest Learning Thermostat is requiring you to install a C wire.

      The Nest Learning Thermostat is designed to work even if your home doesn’t have a common (“C”) wire. In some cases, particularly if you have a heating-only or cooling-only system or use a zone controller, a C wire or other power-supply accessory may be necessary.

      If you’d like us to take a closer look at your device, and to further investigate what happened, you may reach out to our support team. We’d be happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Digital Themostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the software and the use of my smartphone to monitor and adjust the thermostat. Installation took over a hour because of wiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look, and great home/away option.i have mine on the second floor, mobile app is great if you don't want to keep going upstairs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not registering heat the problem is angoing .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute Desaster for a thermostat by eyes it look good soon after installing it those not registered Heat it blows only cold air but it says heat an want an Nest app rewus after rewus people have same problem but no help from the costumer service and it caused my furnace to burn furnice fuse please read rewus before buying it i had to call heating and cooling it 22 pm it night to tack @ down put my old one works great no problem for that kind of money is not worth it and all .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation. Let's me control the temperature from anywhere. Also shows usage to help make adjustments. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything it promises!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this thermostat for my new home. My bill went down by 30% by just having it installed for 2 weeks out of the bill!

    I would recommend this to a friend