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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 717 Showing 14,321-14,340 of 16,029 reviews
  • Rated 1 out of 5 stars

    "Smart" thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second nest thermostat.. the first one battery died on me and it wasn't charging because it was defected. Mind you this is during winter where my house was reaching 60 degrees. I think I will stick to conventional thermostat next time if I can't even replace basic battery for defected charge port.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JoeL. We're sorry that your initial experience with Nest Learning Thermostat was disappointing when it comes to battery life. This is not the experience we want you to have with the products we offer. With the help of your system wires, the Nest Learning Thermostat uses power sharing to help keep the device powered and the battery charged. If you're willing, we'd like to know more details about your HVAC system and how the device was set up so we can provide you with the best help possible and find a better resolution. Please contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no regrets buying this thermostat. It saves me so much time and energy. Overall it works great but just recently it been giving me issues that sometimes it shows offline on my mobile app so than I have to manually adjust the temp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Comes with an app that you can control from your phone or google assist. Looks very nice on my wall. Sleek all black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It learns your home activity by turning off and on if you choose to. I can manage it from anywhere in the country.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to control from my phone. And great rebates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok. Decided not to keep wasn’t as easy as i thought to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the first generation nest but moved and needed a new one. Love, love the new improvements. Black on black is also the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an amazing life saver no more running back an forth to the thermostat. The away function is great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat and then some. It's a LAN device, internet accessible and programmable. Compatible with Echo Dot. Pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice control helping save money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work perfect, need some adjust in my furnace to use all features , but the instructions were very helpfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control your environment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This instrument gives you the freedom to come and go as you please and have your personal climate all year long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It save money and I love it alot when at work it turns off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to install and has already helped us save $40 from last years energy bill for this month. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas. He said it was easy to install - took about 30 minutes. He likes it so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did the install it yourself and called nest support and according to them it was properly installed the first two bills jumped to almost $700. Had to pay a company to install my electric heat pump correctly to see savings of $20. Technology is great but not significant savings

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and forget about it. It learns your schedule and adjusts accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest controls my heat and air conditioning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth Nest that I have installed in homes. Each one works great and it is easy to adjust and monitor from my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome new technology for the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest thermostat. Even though I just got the nest it was easy to install and very excited about how it works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for saving energy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to save money on my energy bills. This is a start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product and no problem with installation watched a couple of youtubes and was installed and working within 30 minutes

    I would recommend this to a friend