Customer Ratings & Reviews
- Model:
- T3017US
- SKU:
- 5852329
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.
This summary was generated by AI based on customer reviews.
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Our 3rd one. No complaints. Saves us money every month.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Can control easily and love how I can control on my phone.
I would recommend this to a friendIt's a 1 stop shop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does it look good on the wall but nest has taken home comfort to the next level.
I would recommend this to a friendIts a great thermostat :)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design of the thermostat complements our home and its extremely useful on a daily basis
I would recommend this to a friendDefective Wifi Chip
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great when it works. All of a sudden one of our three thermostats stopped connecting to wi-fi within a year of installing. NEST knows that this is a known issue with the Wi-fi chip. https://www.engadget.com/google-replace-nest-w5-wifi-error-070131820.html. Best Buy online won't do anything by phone. You have to talk to the store directly, so it is not easy to deal with. I've been on hold and it's not easy to navigate. I've also been told to contact NEST directly.
No, I would not recommend this to a friendWifi Thermostat of Greatness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Easy to use. Great for savings. Also ask your energy company for a rebate.
I would recommend this to a friendexcellent purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really loved this! It was exactly what my family and I were looking for!
I would recommend this to a friendRecommended Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy purchase, installation and usage. I would recommend this item for your home.
I would recommend this to a friendeasy to install and use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new thermostat and to be able to control the temp. from anywhere is great.
I would recommend this to a friendGreat features on a thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ease of use, the locking feature, and the remote control feature from the app!
I would recommend this to a friendnice thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the gen 1 at my old house. Having house built, so bought two of these to be installed.
I would recommend this to a friendPretty good thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This seems like a good thermostat but it does not really fit our needs, if your family has a normal routine it would be better. We don’t because we are in and out of our house all day so the Nest was not a good fit for us.
No, I would not recommend this to a friendDO NOT PUrCHASE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I boought two. One worked and the other stopped connecting to the internet after 9mos. I reached out to google sipport and after some trouble shooting they sent me one with a temp charge to my account saying if i ididint return the old thermostat i would be charged. The replacment did not work, even worst then the one which i had. It took some time to trouble shoot and i even hired an electrician in case i was doing it wrong. Conclusion was that this replacment was a refurbished thermostat. I asked Google for an extention to ensure i was able to fedex back on time and prior to the suspense date being completed they charged me $235 for the replacment that didnt wven work and i no longer had. Over $600 later plus the cost of an electrician and I WOULD NEVER BUY GOOGLE product again. What a scam !!!!!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Workingmom. We appreciate your time sharing your experience on the Nest Learning Thermostat. We sincerely apologize for the inconvenience and frustration caused by the connection issues and the replacement malfunction. We understand your disappointment and frustration with the situation and this is not the experience we would like you to have. If you'll allow us to provide you with a better resolution, we would like you to reach out to our dedicated team of specialists on the Google Help Center so we can investigate and escalate the issue for this matter. You can reach us on our "Contact Us'' page here: https://support.google.com/googlenest/gethelp
Good with negative impact
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good but it looks like it put a pressure on HVAC system and consequently on house power.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Dreza. We appreciate your feedback, and we’re sorry to hear about your experience with the Nest Learning Thermostat. We’d like to know more and investigate whether your concern is caused by the device or other environmental factors. Please contact us anytime through phone or chat and we’d be happy to help you: https://support.google.com/googlenest/gethelp
Ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn’t been able to use it yet because I don’t have a certain wire to go along with it
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Greatbuy, thanks for sharing your post. We appreciate you for choosing the Nest Learning Thermostat for your home. Once you have the wire you need or if you need further assistance with setting up your thermostat, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Wondering if I'll ever have to set thermostat agai
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great by itself or if you want to use an app, that works well too.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! Just as described! I would buy it again if I didn’t already have it.
I would recommend this to a friendExcellent thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thermostat was very easy to install and simple to setup. Interface is very user friendly.
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should’ve bought one sooner. Love the learning capability. So easy to use.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save a lot of money it’s worth for the price, easy installation no issue at all
I would recommend this to a friend