Customer Ratings & Reviews

It’s everything I wanted and more! I think I’m going to get one for my dad.

Nest thermostat is the best thermostat I've ever had. You can control it over the app.

Yes I would recommend it, I found it to be very useful. Very good product...

Great thermostat that I added to my smart home it is awesome as you will get monthly reports on your usage of heating and Cooling. Works great with Alexa!

I love the nest. It is great you can change the temp from anywhere.

Nest Thermostat is a must have for the Home automation. This makes the life easier.

Love next products and the thermostat is easy to use and install!

works good easy to install and with aleaxa's help it ties into smart home. I can control temp by voice or app, saves on energy when i leave home it auto sets preset temp.

We love ours new thermostat a lot, I don’t know why I didn’t get it sooner

Purchased for this upstairs for are home, highly recommend for homes.

It's a Nest. You know their reputation. Easy installation. Totally satisfied.

it was easy to installed and great to keep the temperature in the house.

I love these thing, I enjoy being able rob switch them off or adjust them on the fly.

easiest set up and operation, works with all my google Equiptment .

Finally I can turn my heater and air conditioner on thru my phone. Very nice device.

I saw all the great reviews and because I have two homes with Nest thermostats and Nest cameras that installed easily and work great ordered this one. First of all installation was complicated and tedious. Directions were minimal and required several email exchanges of wiring diagrams before it would work. Even though I was on the chat line for what seemed like hours we never did get it connected to the internet. (my two Nest cameras are both connected to the ap). The chat line help was patient but at one point asked me to find someone else to help me enter the PW. I explained I have two homes with the same PW in both homes and on several Nest devices but this one was not connecting. Finally I surrendered and gave up. I would have returned it but it is installed and working manually but will not buy another.

This thermostat is worth the money!! It has learned our schedule and saves us money!

Stay from Nest Learning Thermostats. Purchased a brand new Nest thermostat in November of 2023. By January 2024 it was not functioning correctly. The defective return policy at Best Buy is 30 days, so I pursued the warranty claim with Google. Google's warranty claim process and warranty is worst in class. The process to file the claim was 30 plus minutes with 3+ phone transfers. The support team insisted on trouble shooting, even after I informed them that I went through all the troubleshooting steps on my own (another 45 minute process) When they finally accepted the warranty claim, they deciede to send a refurbished thermostat. The brand new thermostat that I purchased lasted less than 45 days and Google sends a refurbished thermostat as a replacement. Very disappointing.

I absolutely love this system, I’d do my whole house if I could!

Think you want to save money then guess again. Even though this is the 3rd Generation line it still has major flaws. It is costing me OVER $500 to get this installed. even though my a/c unit is only 2 years old they say that the NEST, because it steals power to charge its internal battery, needs another power source. Like the 5 wires in the thermostat aren't enough already. You have to pay for an a/c guy to prove its not your system having issues. Then get him or an electrician to run another wire to power the NEST. Guess again. Save your money! Because the Nest will not ever pay for itself. Not to mention the hours on the phone with their tech support. Poor Poor Poor and a waste of time. Not to mention a bloody hot house in Florida!!!! I will be returning to BB for a refund!