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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 738 Showing 14,741-14,760 of 16,029 reviews
  • Rated 5 out of 5 stars

    I love our thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps us save money on electricity and control the temperature at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to track usage from my phone and turn off and on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy initial set up...anxious to see monthly numbers when they come out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product ! saves energy and money and so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 and they are the best tttt66656t6t56tt6tt6

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works excellent wherever you are, exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Thermostat works just the way Nest say it would just set and go. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome as always.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using nest from the beginning. Very user friendly, very easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEST is the gold standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many WiFi thermostats but this one in my opinion is the best. Not the cheapest but the quality is outstanding. If was made by ex Apple designers so you can expect the packaging and quality of product to be top notch. NEST works with Alexa and SimpliSafe so it is covered by both my other home automation items. Also this is my 2nd one... and plan to keep in the NEST family.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ugh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two separate systems. AC and a boiler heating system. This thermostat did not work on my AC. The AC would start up then shut off. Had to pay person to install, uninstall and put in old thermostat and couldn’t return the thermostat. This purchase was an expensive mistake

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed as described. Waiting to see full impact of learning mode “.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale plus a rebate. Great deal and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 for my rental property. Every one has given good feedback about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Unfortunately it did not work with my HVAC unit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work for us

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned, not compatible with my HVAC unit. Not currently using.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Dale, thanks for letting us know about the issue. It's unfortunate to hear that your system isn't compatible with the Nest Learning Thermostat and we're sorry to hear that you had to return it. There's an easy way to check your heating and cooling systems compatibility using the Compatibility Checker tool on our support page using this link: https://store.google.com/us/widget/compatibility/thermostat

      We're hoping you will consider using the Nest Learning Thermostat again in the future. Please do not hesitate to contact our support team for any questions you need help with here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Comfort that pays you back.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coolest idea since cool ideas but seriously it is a neat device. Especially when it comes to having personal energy assistant. If you are patient you can learn how it thinks and you can strategize how you want your house to comfort you both harmonically, monetarily, comfortably.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great replacement thermostat for my smart home that works great and is efficient. Little pricey, so look for sales.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe not the best gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my parents, and it turns out all the techy features frustrates them more than their old school thermostat. I can see why it’s cool, but maybe not the best gift idea for non-technical people.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is the best! The learning takes no time and set up is super easy!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Consider another themostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine failed after a year of use. The warranty is a year. The product is irreparable. Once it falls, your house has no climate control. Nest did not stand behind their product. Better to adjust manually a solid state thermostat, than be in a situation like me. I purchased a new one, to avoid a house freezing over winter night when mine failed. No response from nest from my communication. A wonderful idea. It has to last longer and be more reliable.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about this experience you've had with your Nest, and with our support. The Nest Learning Thermostat comes with a 2 year warranty so if this was purchased only one year ago, then this should still be under warranty. Please reach out to us through one of our social media channels such as Twitter or Facebook, and we'll be happy to look into this further with you.

      Nest.com/help Nest