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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 742 Showing 14,821-14,840 of 16,029 reviews
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for this one, and now the 3rd Generation in BLACK Rocks!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great energy saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just moved into a new house which did not have a programmable thermostat. We bought this and installed it about 3 weeks ago, and so far I am impressed. And our energy bill was lower. I don't know if it has to do with the new house (though we do have more space in this home), or if this is just more efficient at keeping the temperature in the right place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with nest app easy to control from anywhere

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Second One

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long-term quality is questionable. I had to purchase another one after about a year because it stopped switching from heat to cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this thermostat. Easy to install, easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for tech challenged parents and they use it easily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves some money but pricey. Can get a rebate thru mass save so ok there. Its alright overall

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product can't wait to use it in our new house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, set up and manage. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this product....better than vinints system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can verify my savings on my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can have a home away temperature to increase savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Away feature saves a lot of money and love having control on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item it's pretty good I highly recommend it's very simple to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shame on you!!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold this to me when the Ecobee needed hardwiring at my house. It was sold at full 4 days after it was no longer supported by Google & has done nothing but malfunction. It is under Google Nest warranty but no number or method of contact exists & now I am still paying for a thermostat that will not connect to WiFi & app. Just praying it does not go out completely with temps in the 20s right now …Best Buy should be ashamed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to set up. Hoping it'll help save money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very convenient to use over the phone..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat, easy to install and set up, highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nest, it knows what I want right when I get home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good directions, easy to install, set up, and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learns your schedule, and helps reduce power consumption.

    I would recommend this to a friend