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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 745 Showing 14,881-14,900 of 16,029 reviews
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that I can turn it on or off from anywhere I'm at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Real easy to program and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can set it with your phone when you are not home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Convenient !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to control the temperatures from the phone apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all this home automation stuff. These work flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to be able to regulate temps of home when away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install using best guide app east also

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty is not very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty Support from Google/Nest is very poor. Very difficult to get a simple warranty issue taken care of. I like the product, I own 6 of them but the support is poor and difficult. In my case the Nest Thermostat will not stay connected to the base plate due to a faulty design or parts in how it stay connected to the base plate. The Nest is kind of top heavy and the connection is at the bottom so when you press on it when needed for programming or changes it pops off the base plate. This is the first I have owned to do that. All I asked for when I talked to support is a replacement while it is still under warranty. I have 1 year left on the warranty and all I get is the run around from their support. I am not happy right now so it looks like I will just go buy another and return the one that does not work back to the store. It is a simple warranty issue. The last thing I want to do is install another one, I would just prefer to have it work like it suppose to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Already seeing energy savings after 2 months!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very dependable. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective unit - Install difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat I purchased had a defective base unit. DIY install time 60 minutes, finally called Nest and spent 90 minutes more with them until they conceded it was a defective product. First they tried to say my installation was incorrect, then they wanted me to hire a licensed electrician, finally after more time and testing they admitted the unit was defective. Warranty covered the replacement part, shipped it to me and the 2nd install was less than 30 minutes since the unit worked. A lot of time wasted and I did not feel that Nest valued my time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well, I recommend. You can also get rebates after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Nice to see the savings through the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, looks great, great night light funcation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is what it says it is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works well with Echo. Saved me money already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great thermostat that i highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Nest Thermostat 3rd Generation Product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome thermostat for somebody

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome thermostat for people who aren't home a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works better than I could have ever expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thermostat but!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. My issue is that you have to turn the thermostat above 70 degrees or more for it to turn the heat on. It was 54 degrees inside our home. We had to turn the heat off in 30 minutes because it was too hot. That means the heat would keep going until it reached 70. It would be nice if you don't have to blast the heat that high for it to turn on. I'm still learning how to use it. So maybe we are missing something. It hasn't been. Cold enough to use the heat. Our home is well insulated. The true test will be when we try the AC in the summer

    I would recommend this to a friend