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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 748 Showing 14,941-14,960 of 16,029 reviews
  • Rated 3 out of 5 stars

    Looked Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to learn about this device. I purchased using a $100 ComEd credit. Called my electrician to install and was told he couldn’t. Maybe some other time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unstable and unreliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is very prone to errors. The battery is unstable even with the c wire connected, which causes errors with the display and wifi. The network adapter is also very sensitive. I lost the ability to connect to any wifi within 4 months of use. The Google support has support hours from 3am to 2pm and is incompetent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great intuitive thermostat. Easy to use and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to have learned my heating and cooling habits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design, will see how it is after this winter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, will see how it is after this winter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Love that I can control it from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why wouldn't you want this

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont have one of these in your house than your missing out. People who don't have these are like people who refuse to get a smart phone or smart tv. Just buy one and be glad you did. Besides it pays for itself in incentives and by controlling when your at the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy with great directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Thermos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new thermostat is really fine and futuristic.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and looks fabulous on my wall.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to install, and real easy to use and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and handle. I highly recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meets expectations but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...there is no option for setting your own calendar and schedule. The auto learn feature is not good for people who’s schedule changes from week to week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest! Easy to understand!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to set the thermostat from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Easy Set Up works as Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a two zone heating system in my house one up stairs one down... the upstairs is an electric heat pump very expensive in the winter while down stairs is gas. Using the Nest I have been able to save the cost of the device over the winter months by balancing the heat so it mainly uses the gas down stairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun thermostat with great monitoring and ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Matte Black Looks Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this during Black Friday for $175 and decided to get the black version for my basement. It looks nice and adds convenience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love what it does - not Nest customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that this thermostat really does save me money. However, I do not like contacting their customer service when the thermostat was not working correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to anyone. Easy set up! Easy to use!

    I would recommend this to a friend