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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 749 Showing 14,961-14,980 of 16,029 reviews
  • Rated 5 out of 5 stars

    Great control and great information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermometer allows for remote setting, monitoring and provides great info. A recent incident that was learned of through the Nest, prevented potential freezing damage of internal pipes. I have 2 Nest thermostat controls that provide terrific insight as to what is going on in my home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy Nest! The first time it was below zero temperatures, it failed (on December 23rd...of course!), costing us over $500 to have someone come out to tell us we need a new thermostat. It was only in use since early October!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JaymelM. We’re sorry to hear about the trouble you had with the Nest Learning Thermostat. We can imagine how much time and money you’ve spent on this, clearly not the kind of experience we want to share with you. We’re hoping for an opportunity to investigate your concern. Please get in touch with us anytime so we can look for all possible options to help you best: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with my Amazon Echo making it even better!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product exactly what I expected Enjoy using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, it knows when you are away..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good app to run nest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I especially like the memory function.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was between this and the Ecobee. Not sure why I chose this one but both my in-laws have it. So far working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is everything I expected. The setup was easy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice idea but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were ver frustrated with the product for quite some time as it didn't seem to learn our schedules well at all. But then we figured out that it does have a feature to set times and temps. So now we are using that and we like it much better. But that does take away from what separates this from a regular thermostat. So I don't know what to say about using it. Nice idea but...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It just didn't work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 3rd Generation Nest on Black Friday and I installed it couple of days later. The first two days all was great, it was really impressive. All of a sudden the device started displaying a W2 wiring error and shutting down randomly. We rechecked all the wiring and it just did not work. I took down the device and installed by old $30 thermostat back which worked like a charm! So obviously there was a defect in the wiring panel of the Nest. After spending 40 minutes with Nest support I was asked to install the defective Nest back so that they can troubleshoot it. No way I am doing this and putting my family in the cold again with a device that can possibly damage my 2nd stage heater. I wanted to give a Nest a second chance as defects do happen but my experience with their Customer support just persuaded me not to do so. I am returning the device and will never again consider a Nest product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Google Nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat but kept going off line so i had to replace with regular Thermostat

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I'm already defective in the second device

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it worked wonderfully for about 6 months. then a Wi-Fi chip broke. they changed the product more unfortunately the new one does not mark the right room temperature. I will have to ask for another time to exchange it shouldn't give me so much trouble for the amount I paid

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nice thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the thermostat 2 weeks a go and for looks its great but im still waiting the electricity bill to see if there are any savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome learning thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat learns your schedule quickly and I never have to mess with it. It knows when I’m home and when I’m away. Works with Philips Hue flawlessly and turns lights off and on while away to mimic someone is home. Best investment I’ve made; even got a $70 rebate from AEP in less than 2 weeks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautuful and easy to use but itbis jsut too expensive in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have not updated to a home heat and AC monitoring system, you should consider it! This thing is amazing! So nice to have piece of mind, knowing your home is comfortable, and you can adjust whenever you connected to the net! Not to mention the fuel and cost savings!!! HIGHLY RECOMMEND!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of these for our rescue. Easy to use, great to track and access via smartphone. I highly recommend these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not to sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if I like the nest thermostat yet. The temp that I set it at, is not accurate with the room temp. Have to wait and see if it learns.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement has made my home feel great, connect with a google home an its over, so simple to install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    stylish but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great when it first came out, stylish and high-tech. In the meantime, the competition has caught up, so this is overpriced and starts to feel old, but I got it anyway to match my other one. The learning feature is useless, imo.

    I would recommend this to a friend