Customer Ratings & Reviews

Got it on black friday. Got a sweet deal. Was bummed that total tech couldnt install it but its ok it was easy to install.

Because of my new Carrier High Efficiency furnace I am stuck with their garbage thermostat that is worse than the old fashioned Honeywell dial. To use the great Nest I had to get rid of I would have had to get the next lower efficiency furnace. In the long run I would have been better getting the lower efficiency and use the Nest thermostat

I love the Nest. I always forget to turn the AC down when i leave, but i can do it easily thru the app. It's a life saver. I also like to look at the history to know how long the unit runs for to make sure all is running smoothly.

It was okay. I don't really know how to use it and the tech lady on the phone wasn't very helpful!

Love the fact that i can adjust this with my echo and that it is self learning

On the first day of purchase the only button that it has was dented in after few use. This has built in battery that requires charging when low. Get Ecobee 4 instead! no need to recharge battery and skip out on C wiring .

I had to return this thermostat because I was annoyed in how long it takes to adjust the temperature. The weather has been changing drastically in where I live for the last two weeks and this thermostat will take 2+ hours to adjust few degrees. I literally had uninstall it in the middle of the night because our house was freezing.

Big fan of nice products, don’t have to much to complain about Although I do wish nest what update some of the firmware This product runs on. That can sometimes be frustrating to deal with but overall good stuff.

We heard good things about the Nest thermostat from 2 separate friends. My wife and I are looking to lower our monthly costs, so we did some research and found that this unit will eventually pay for itself and THEN some, with the power bill savings. Installation was a breeze. I am definitely not an electrician, just an average guy, and I had it installed in probably 15-20 minutes. The electric box plate came in handy, and the included mounting plate looks so nice on our wall, we may not even paint it. The setup was easy, I linked it with our WiFi and then downloaded the app on my phone. After syncing my phone with the thermostat, I can adjust the house temperature from anywhere! This is really nice because there are 3 of us who live in the house, but 1 of us has really odd working hours which vary from day to day. It was always impossible to set a regular schedule on the thermostat and save energy costs. But now, as soon as I know everybody is out of the house I can use my phone to bring the heat down in the winter and start raking in those savings. Then when I'm on my way home in the evening, I can turn the heat up so my house is warm upon my arrival. You can set a minimum low temperature and a maximum high temperature, and the system will automatically switch back and forth between heat and Air Conditioning, to maintain your target temperature. This is handy on those fall days where the temperature is kinda cool but the sun warms your house above the usual temperature. So far I am very impressed with this product. It's aesthetically pleasing and modern-looking. The controls are simple...rotate the dial, and press the face until it clicks. The unit itself even saves energy by turning off the display when you're not in the room, or not moving. The motion sensor turns the display back on as you approach the unit. I highly recommend buying this.

Excellent product. I love that I can control it from anywhere.

Gets busy thermostating, awesomely learns all my wife’s “mood swings” which not only affect her state of mind and my well being. It also affects the temperature... she’s basically storm and this thing is the perfect amplifier.

We wanted to like these. Unfortunately, they are nothing more than a giant pain in the rump. It is not possible to turn off the eco setting, so if my home’s temperature stays at 70 degrees for more than an hour or two, it drops the set temperature to 62 for eco reasons. Except it’s the middle of winter in northern Michigan. And no matter how many times we turn this setting off, it turns itself back on. We were much happier with the cheap digital thermostats that we had before.

We use two of these, one in our house, and one in our rental. We don't control the rental, but we do appreciate that the Nest tries to optimize the usage and recognizes when the tenant is not home and turns down the heat.

Had no problem installing and setting up. Saved money the first month

Works perfect and serves the purpose. Works fine with HVAC.

The Nest Thermostat is very useful by allowing you to see your energy consumption to improve and decrease energy usage. Also, being able to access and adjust the temperature via the internet is great.

used this as a smart home purchase and have been very happy with it.

i have a working traditional thermostat, i figured i would upgrade to potentially save. i installed and it worked. then i turned it off but instead of stopping, it kept raising the temperature. then researched online to figure out settings then it got to almost 90 degrees when i called customer service and without hesitation, the guy said "it's your system that is broken". i told him that my system wasn't broken 30 mins ago before i installed nest and he said it's your heating system. offered no troubleshooting help just kept saying it's my heating system. i ripped out nest and installed back my basic thermostat and it worked instantly. worst purchase made and worst customer service

Love this so far Tiffany and Norris did a great job I was disappointed with the installer

Still trying to figure out how to use it. Sometimes when I think I'm cooling I get heat.