Customer Ratings & Reviews
- Model:
- T3017US
- SKU:
- 5852329
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.
This summary was generated by AI based on customer reviews.
Best thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a little trouble with installation, but Nest help line sorted out the problem. Since then it's been great, sets my schedule and tracks hours used to reduce cost of electric bill. Definitely happy with this purchase
I would recommend this to a friendTerrible product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat was so bad I uninstalled it. Nothing but problems. It took way too long to reach desired temp compared to my old one and would create its own schedule even when all of the automated features were completely turned off.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Kb124,
Thanks for letting us know of your experience and we're really sorry to hear Nest Learning Thermostat didn't meet your expectations.
If your Nest Learning Thermostat changes the temperature even though you've already turned off the learning feature, Auto-Schedule. It may be because of the existing schedules that were set before you turned off the learning feature.
To completely clear the existing schedules, you can select Settings > Reset > Schedule, then select Reset on your Nest thermostat. Clearing all the schedules should prevent the thermostat from changing the temperature on its own.
If you'd like us to work on your system and thermostat to understand why it may be taking longer to reach the desired temperature, please feel free to reach out to us here: https://support.google.com/googlenest/contactflow
Great thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great to control the thermostat from one's phone
I would recommend this to a friendOk but hard to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool idea but not easy to set up. Will need someone to come in and do it for you
I would recommend this to a friendInteresting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is great to have the app on my phone, but I find the device without the app confusing and hard to use.
No, I would not recommend this to a friendGreat thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Learning Thermostat is doing everyone we want it to do.
I would recommend this to a friendCheaper items are touch screen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only gripe is that it isn't touch screen. Who turns a dial in 2016? I bought a Honeywell, but it didn't integrate with my Apple home or google home, so I changed to Nest. It's fine. But not as cool looking or as easy as the Honeywell wifi. Definitely has more integration with my life though. Worth the buy if you want to use a device to control it
I would recommend this to a friendits an ok product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WE'VE HAD IT FOR MONTH NOW AND WE ARE STILL TRYING TO ADJUST TO IT AND ITS SETTINGS.
I would recommend this to a friendGift for parents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a Nest for my parents so they can monitor their second home before and after it gets rented, and also so they can pre heat or cool on their way up anytime they go for the weekend. They love it!
I would recommend this to a friendOk but not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and works great but you need to manually add settings for the all 7 days and sometimes when I use the dual heat\ ac it needs to be set for certain times and at what temperature you want wether it be ac or heat. Just a pain.
No, I would not recommend this to a friendCool. But not too cold.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This nest thermostat is awesome! The clear easy to read display draws your attention when you walk near where it is mounted. The customer service you get is awesome, and it is a really nice conversation starter.
I would recommend this to a friendGood product works but wifi cuts out a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi signal in two story house wouldn't work well keeps losing signal so kind of pointless
I would recommend this to a friendGoogle want ME to pay for a tech
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed installation instructions. Device turned on heat but when the fan kicked in the call for heat stopped. Called support. Verdied wiring. Did a reset. Told me to contact hvac specialist. Nope, maybe if YOU paid for the hvac specialist you would fix your product. My advice, if u have a jumper from R to Rc then dont buy this. Its supposed to “detect” whether or not it needs to jump. Guess what?
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Jkny, We appreciate your feedback — We're sorry that your Nest Learning Thermostat has caused you some inconvenience. However, some systems aren’t compatible. If you'd like to learn more about it, check here: https://support.google.com/googlenest/answer/9246656?hl=en
For any further assistance, please don't hesitate to contact us through Google Nest support: https://support.google.com/googlenest/gethelp?hl=en
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is worth the cost for sure, I have saved money each moth so far. Its great when I go out of town or im gone at work because it sets itself to away when I leave and doesn't use AC all day!
I would recommend this to a friendGreat priduct
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but was disappointed when Google took over. They are building a walled garden and I didn’t like that idea. If that doesn’t matter to you then this is by far a great thermostat and beats the others with it’s appearance. Only down sides were no Siri compatibility, and limited data downloads.
I would recommend this to a friendTerrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even last 2 month's. 30 days in said it had wiring error. Nothing wrong. Ran test all good again. 2 weeks later makes furnace run cold air on heat. Cheap original thermostat runs furnace no problem.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your feedback with us. We are sorry to hear that you are having issues with your Nest Learning Thermostat.
Some possible causes of this are the following:
- The thermostat is being miswired.
- Possible need of C wire (if you don't have, for power sharing issue).
- Incorrect orientation for heat pump system.
- Incompatible heating system.
If the thermostat is proven defective, your Nest Learning Thermostat comes with a 2-year limited warranty from the date of your purchase. If you haven't contacted our support team yet, we recommend reaching out to us, so we could learn more about what happened and help you resolve the issue: https://support.google.com/googlenest/gethelp
Love saving money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat is above and beyond all the rest. It automatically adjusts the temperatures after a while to exactly how you like them at certain times. Great to connect with Google Home as well!
I would recommend this to a friendNest review
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google nest may be good for some homes, but for ours is was not compatible with the our AC wires. Too many faulty errors for me to recommend.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JaredH, thanks for taking the time to share your feedback with us. We’re sorry to hear that you’re having an incompatibility issue with Nest Learning Thermostat. We can imagine how disappointing this experience may have been for you.
While most 24 V heating and cooling systems are compatible with Nest thermostats, there are some systems that aren’t compatible. We value your feedback, as we're always looking for ways to improve our products and services. If you have any questions, feel free to contact our support team here: https://support.google.com/googlenest/gethelp
Cood be the better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the winter it helped me to safe money but summer was horrible. I used ac more than last year
No, I would not recommend this to a friendGreat idea but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First Nest wouldn’t hold a charge so Nest sent a new one. New one was a different color but worked well. Had problem with the heating system short circuiting and issues with the wires. I have an updated home but the infrastructure is old, which caused problems.
No, I would not recommend this to a friend