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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 760 Showing 15,181-15,200 of 16,029 reviews
  • Rated 5 out of 5 stars

    This nest thermostat is the best purchases I have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nest thermostat is the best purchased that I have made in my home yet! It has saved me big bucks during the home entire time I have had this device. A really nice interface also

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest being a round thermostat replacing a rectangular one doesn't work very well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sometimes helpful sometimes annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a manual mode and didn't always change the temp on you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can Access through your smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to access and control through my iphone. It keeps track of how much the a/c system is being used each day. Easy to program without ready instructions. I did the install myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best energy saving invesment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this thermostat for our newly remodeled home. We love the ability to program based on our habits. Intuitive user interface. Works with Alexa too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should have one in their home. You can get a instant rebate from gas and electric company and there is additional savings as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, app is confusing though. Can't adjust through my phone yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install with mechanical abilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas furnace seems to be running less, AC will have to wait till spring. Has been online for a month have not received first bill to start comparing energy usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially like the feature of it sensing when I'm going away and coming home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little device is awesome! It makes life so convenient especially at night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of my old thermostat and let me tell you something, this thing is awesome. My house heats quicker which I didn't think was possible but it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Learning Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed two 3rd Generation Nest Thermostats in my home and am quite pleased with the results. I like the Eco mode which kicks in when nobody is home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, buying a smart thermostat is for the convenience of being able to use an app anywhere to control the device. Unfortunately the app is offline more than it is online. On tech support they act like it's a new problem, but if you google this problem, it's all over the place. They cant figure out the problem after many calls and even replacement, just in case it was faulty. Even tech support for my router couldnt solve the problem. Now I have a 150.00 paperweight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has help me save around 5-10$ a month. Also, the customer service of Nest (Google) is awesome. I had an issue programing it and they help me step by step.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dump not smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no schedule time that you can control. It depends on your history settings which many times doesn’t work in Florida. For me, with this current features it’s dump not smart.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for cutting costs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience of this device! Automatically turns off if I leave the house and forget about it...great use and easy app to navigate. Turn it on our of from anywhere!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving tons of $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment I've made in a loooong time. Received the $100 rebate from ComEd and then to my delight my energy bills are down over $30 a month!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best WiFi thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great learning thermostat. Scheduling, program all in Nest and Google app. Received discount on electric bill.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nest install - beware!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed 2 TVs, Sonos Arc, Refrigerator, W&D, and 3 Nest. As recommended, got the Total Tech Membership. All was great until the Nest were installed (TV and appliance installers were great! Nest installer Ralph damaged 2 of my 3 units. They are not working, period! We are now waiting until Wed to get the 2 units repaired. 5 days it will be without AC in 66% of my brand new house. My wife and I are very mad! If you are installing Nest and Ralph shows up, tell him you changed your mind. Trust me. He has no clue what he is doing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to change the temp from my phone. When I go on vacation this is such a nice feature. Or even when I’m on the couch and want to turn the heat up!

    I would recommend this to a friend