4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 761 Showing 15,201-15,220 of 16,029 reviews
  • Rated 5 out of 5 stars

    Nest thermostat

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can control with a small phone . We like how it’s a learning thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to call Nest for a question regarding installation. They had excellent customer service. We love the thermostat and can't wait to expand with other Nest products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER THAN EXPECTED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am yet to find anything negative, had it for 3 months now. 3rd generation and 100% happy. App control is pretty instantaneous and also works great with google home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot find network

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst product I have ever had. No customer support, no one to reach since it stopped working. We bought it a year ago and we are so disappointed with it. It stopped working, cannot find any network around it, not the house and not any....we cannot work it from our phones anymore and need to go down or up all the time to change temp. How can it be? Such a defect product? And no one to talk to

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, AvivitE. We’re sorry to hear about your disappointing experience with the Nest Learning Thermostat and our support team. It's important to us that we provide you with the best help possible and identify the cause of the connectivity issues you’re having with your device. We appreciate your feedback on reaching out to our support team and have taken note.

      In the 'Contact Us' link below, you'll need to fill out the form until you reach 'Step 3' which will give you an option to chat with our support team or receive a call from us. We look forward to assisting you further:  https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly expensive investment and I'm still waiting to see the benefits.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learns your patterns and programs itself to save you money. Learns when you are home and when you aren't so the AC is not running all day while you are gone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Complex solution to a simple problem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use and it doesn't always do what you want it to. Can be dangerous if you have pets at home. Needs to have more and simpler instruction. I resorted to u-tube, In warm climates it may be self defeating taking longer to cool down than to maintain

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a second one of these for my upstairs because I love is so much. It shows you your usage per unit per month and tracks your average compared to other users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    saves use money

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that j can set a schedule or turn it off after I leave the house. Saves money I always know what the temp at home us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been one of my best purchases. Love that I can access it from outside the house and adjust the temperature from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has saved me so much money on light bill since it regulates the ac when I'm not at home. Just amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sexy features, but terrible quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is my third Nest to die due to not sending the proper signals to the AC equipment. As a result, our outside compressor unit would run needlessly for hours and run up the electric bill...so much for saving energy as this thermostat promotes. Plus...this thermostat died one month out of warranty. I refuse to buy another one...total crap! I'm replacing it with a $25 Honeywell (not sexy) but it works and know it will for much longer than the nest.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostate

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to replace all my current thermostats with more of these devices. Easy user interface and phone app is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for 2 qlweeks but I'm glad I bought it. It has been fun checking the history seeing how much energy I've saved over the previous day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over rated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but unless you are using all the features its not worth it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My second one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earlier one I had was the first generation which I left it in my old house while leaving... this is my second one... and will have a nest every where I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but pricey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love the control and how smooth it is, it has a lot of features and lot to learn, my only problem it isn't cheap. But sometimes I feel it's worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was a gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give any feedback on this item as it was a gift.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    improper installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was improperly installed a week ago.... have been promised on two occasions that service techs were on their way to fix the improper install.. I'm still waiting... and now am having difficulty even getting anyone to answer my call.... horrible customer service

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For advanced users

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complicated. Seams to want to operate its own way.

    No, I would not recommend this to a friend