4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 762 Showing 15,221-15,240 of 16,029 reviews
  • Rated 5 out of 5 stars

    Simple to use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple to install and get setup. Easy to follow along on the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for my parents and they absolutely love it. I also have a previous generation and it has cut my utility bill down significantly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google Nest - Pathetic product and service

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WIFI of theNEST Thermostat is not working. It's been 2 months and I still did not get the replacement of the device which was promised by Google. Case ID 3-3686000036254. In this winter season, the thermostat is such an important device and it is not working for several months. But no response from Google. What a pathetic service!!!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, ChiradeepB. We're sorry to hear about the issues you've been experiencing with your Nest Learning Thermostat and the lack of response regarding the replacement. We understand your frustration, especially during this winter season when a reliable thermostat is crucial. To address your concerns immediately, we encourage you to visit our support team directly a the following link and share your recent case number so we can check for any updates or progress about your concerns: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Amazing Technology!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just wonderful to be able to make a schedule of temperatures on an hourly and daily basis for my home! So nice to get up in a warm house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is definitely worth the money. I am projecting that the unit will pay for itself within 6 mos based on improved efficiency and the eco (away) feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to control the thermostat from whereever you are.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appeared to be a hood unit but not compatible to my system with two zones. Needed to buy a new board for additional $160 decided to return unit. Make sure it’s compatible to your system before you buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t equal the hype

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We travel a good bit and I wanted a thermostat I could control via connecting to the internet. Read the info/reviews on this one and bought it. Had it professionally installed for $90 by the folks that service my geo-thermal unit. Worked well for four days and then stopped. Tried various approaches to no avail. Called the installers and they said that they have heard similar issues. Had them come to the house and U.N.-install the unit — another $90. Got a Honeywell unit when I replaced the geo-thermal and it works PERFECTLY!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat , my wife loves it because it does a great job scheduling when we want the house cool or warm by the time we get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can monitor the thermostat from my phone and I can turn it on cool so when I get home on a hot day the house doesn't need time to cool down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get it how it works, but easy to install.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Remote Access

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this thermostat with the hope of saving on my electric bill but this has not been the case. Not really sure if its the thermostat or my heating and cooling unit. I do love the convenience of not having to get out of bed to control unit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great when it works

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been living in our house for 4 years and have gone through 3 Nest thermostats. We finally gave up and got a different brand.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Sarah. We appreciate that you've been using Nest thermostats in your home for the past four years. It's unfortunate to hear that you had to go with another brand. This is not the kind of experience we hoped to provide you with our Google Nest products. We'd like to take another shot at providing you a worthwhile experience next time you consider using our Google Nest products. Our support would be happy to entertain your questions and support needs using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Not installed yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet installed this product as it is a new build.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest is Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely my favorite thermostat. I am a fan of the single system integration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed with the unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid thermostat. Been very happy with the eco mode while away. Haven't gotten the first power bill yet but to me it seems our air conditioner runs much less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to install this product. I know it will live up to expectations and I cannot wait to see how it adjusts to what I like. this will be a treat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this for your home. It helps not only save on your electricity bill but also helps prolong the life of the AC unit. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most convenient thermostat. It's very intuitive in terms of user interface and the app is simple to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible and Confusing Setup.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A convoluted mess to set up in an existing "Home" in the Google Home App. Scanning the QR code on the back of the device does not work. Adding manually does not work as the app asks for the device serial number but has nowhere to input the numbers. After researching the internet, the solution is some obscure work around and Google / Nest has ignored the problem for at least the last 2 years. I've been slowly migrating back to an Apple ecosphere after years away. This is one more reason why.

    No, I would not recommend this to a friend