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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 766 Showing 15,301-15,320 of 16,029 reviews
  • Rated 2 out of 5 stars

    Power issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but has some serious power issues. If your WiFi is inconsistent it drains the battery and you come home to no thermostat and no way to power your ac. Needs some definite work in this area.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG this device does wonders! Now my light bill will be less!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEST Thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrates well with the app and easy to schedule :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool but has downsides

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know nothing about installing electrical stuff and this was so simple and great instructions and did it in 30 min. Unfortunately I ended up returning this because it seems to have a mind of its own. I read all trouble shooting called tech support (who were great) but the safety temp setting cannot be adjusted to a safety temp of my choice.my house got so cold I feared pipes would burst from freezing outside temperatures. Our furnace broke shortly after installing the Nest and had to get an HVAC guy out to fix it. I found another thermostat for $130 less, just as easy to install and has been much better in terms if use and has tighter temperature controls.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i have had the nest thermostat for about 2 months. I can say that i am pleased with the result. Im sure it will take sometime before it can learn my routine and start saving me money. But automative engineering is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than a butler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so helpful now when remembering to adjust the thermostat is just one more problem of ageing in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had improver the efficiency of my air conditioner and it’s so easy to set up a schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyday saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth. Using it for past 4 months and drastica change in electricity bill because I can monitor the usage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Electric bill went "UP"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently not satisfied with the product. I purchased it at the end of June and installed it in July 3rd I think, and my electric bill has gone up more than 50% in June over the month of July and 45% more in month of August. I thought the first month might have been a learning curve, so I gave it another full month to see what would happen. I am uninstalling it and wanting to return it, however BestBuy says I am past my 45 day window and can't help me at all with an exchange or credit. So not only am I out $200+ dollars for the Unit, also out an extra $150+ for my energy bill. Needless to say , I am not a happy customer at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the essential smart home device. It also doubles as a night-light because it lights up when you walk past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat, easy to install, and it came with a free google home mini, and it will save you a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of this nest, unfortunately I needed an electrician to come out and didn’t want to spend the money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine went out after a year, and the customer service is pretty bad about resolving issues. I replaced it with a newer models last year and haven’t had a problem yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love the Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Nest thermostat in the house we r in now. We r moving so we bought one to go into our new home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome and I love that it learns my preferences afters some days of use and turns itself on automatically when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an old thermostat with a Nest. I love how i can always monitor the temp in the house, whether I'm there or not!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Gen 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set is easy. It walks you through the whole process. Even taking pictures. Just be careful not to touch the wire tips together and you should be good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this again. I like that one of the display choices is to see the weather outside as you walk by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the functions. It's great to be able to access the unit even when I'm not home by using the mobile app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original nest, finally gave out on me, so it was a no-brainier when it came time to get a replacement.

    I would recommend this to a friend