Customer Ratings & Reviews
- Model:
- T3017US
- SKU:
- 5852329
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.
This summary was generated by AI based on customer reviews.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nest is awesome I’ve saved so much on my bill since I’ve added this product and it should be in every home
I would recommend this to a friendMajor savings first month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was a breeze. After training I started watching my energy use. It dropped at least 25%. Love this thing.
I would recommend this to a friendNice smart thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked my first nest enough to buy a second one for the garage. Great way to save on energy costs.
I would recommend this to a friendGreat thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Took about 3 days to learn our preferences. No need to touch the thermostat ever again!
I would recommend this to a friendVery Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I can change temperature on my smartphone while away. Also happy with the automatic away feature.
I would recommend this to a friendSecond Nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After owning a Nest at my previous home, it became a must at the new place. Like the new color options
I would recommend this to a friendHad to buy two In one year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my first nest in July 2017 on a best buy sale. We were building a house so I did not need it for a while. When everything was ready 7 months later and we were able to use it, it would not turn on. After speaking with nest they told us to return it to best buy. Best buy refused the return, so I had to buy another thermostat. I went ahead and bought a nest again and this one worked. I like the thermostat, don't like best buys 14 day return policy. I would purchase this product somewhere else. I would recommend the product to a friend, not purchasing at best buy though.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We apologize for your experience with the Nest Thermostat, as well as your experience with Nest support. We would only refer customers to the place of purchase if they wanted a refund. Our products do come with a two year warranty. While we wouldn’t be able to provide a refund in this case, any customer can contact us and we’d be able to replace a faulty unit that’s still under warranty by sending a replacement.
Google nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible,it wouldn't even connect to wifi or hold a memory for date and time,5 days of trying to figure out what was wrong with it i finally gave up and returned it..
No, I would not recommend this to a friendNot for dual heat systems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if you have a dual heat system, don't buy. There is no capability for the Nest product to receive sensing info to enable the heat pump/ oil furnace to work properly.
No, I would not recommend this to a friendBest tech item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must buy. Controlling it from my phone and the learning technology makes it easy to save money
I would recommend this to a friendCould not get it installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is not compatible with furnace with humidifier. At least I could not get it figured out. I contacted two electricians and one "HVAC" company. No help. Had to return to store.
No, I would not recommend this to a friendNever again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was purchased. Turned out to be defective. Going through a nightmare with Google to get a replacement. Never buying this again!! Google will make millions excuses just not to replace the item. I am out of my money with defective item on hand.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Masha. Thanks for posting your feedback. It’s unfortunate to hear you come across these issues with your order of the Nest Learning Thermostat along with our support team. We understand how you feel about this experience. If your order came with broken parts or missing equipment, we recommend contacting your retailer to return or replace your device. Meanwhile, we’d like to have another chance to help you with your concern. Please share with us your recent case reference so we can continue our investigation, here: https://support.google.com/googlenest/gethelp
Control from your finger tips
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this gift for my brother for Christmas. He wants to build a smart home so this will be a great edition.
I would recommend this to a friendDoes work with 2 wires
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box said it would work with 2 wires. Did not work. Customer service was great, but in the end still didnt work.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Raymond,
Thanks for letting us know about your concern. We’re sorry to hear that your Nest Learning Thermostat didn’t work on your system.
We always recommend using the compatibility checker to determine if your system is compatible here: https://store.google.com/us/widget/compatibility/thermostat
If you need any help with any Google Nest product, please feel free to reach out to us so we can do our best to improve your experience here: https://support.google.com/googlenest/gethelp
great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought during Black Friday sales event as it was deeply discounted, as advertised... no issues
I would recommend this to a friendNESTnot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this item, instructions were not included, you have to call an 800# (out of country), ultimately hire a professional. No plate included or sensor
No, I would not recommend this to a friendAwesome Purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We could not be happier with our Nest. This purchase has paid for itself in the savings alone.
I would recommend this to a friendWorth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to help keep my electricity and gas bill lower and it dropped it by 15% the first month and told me where I could adjust to make it more eco friendly. I highly advise
I would recommend this to a friendSo far, so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my husbands birthday, and he loves it. We are still trying to learn how it works best, because we don't really have a set schedule of when we are away or home for it to 'learn' a routine.
I would recommend this to a friendReplacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the nest thermostat. It is a replacement for a previous Nest that only lasted 3 years.
I would recommend this to a friend