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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 774 Showing 15,461-15,480 of 16,029 reviews
  • Rated 2 out of 5 stars

    Short life span

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it with my central ac. Had it for 2 years. While I liked it, it just broke out of the blue...and the warranty just ran out! Not built to last!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear you've experienced issues with your Nest and we'll be happy to look into this further with you to see how we may be able to further assist if you can reach out to us through one of our social media channels and mention this review.

      Nest.com/help Nest

  • Rated 1 out of 5 stars

    Not for older furnaces!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of you have an older furnace...stay away! Not worth the hassle

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 5 stars product New sealed Digital clock excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall. I couldn't be happier with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat for beginners and very fast to save energy too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice way to monitor usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it's expensive, the Nest is a good way to save a bit on your heating and cooling bill. You can usually get an allowance through your electric provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Helps reduce electric/gas bills. Highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatle with my system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a technician check and requested he install it. He informed me that the unit wasn't compatible with my hvac system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product takes getting used to if you bad the old standard style. My favorite feature is using the ap to adjust the heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it for a great price and reps answered some questions

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work well in older apt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for 30 days but would no longer charge..could not add a common wire contacted nest support was good. But not cost effective

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd nest thermostat love the simplicity and the convenience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot or cold?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yup, it’s smart, it learns, let the technology take over begin.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great when it connected to Wifi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was great until it stopped connectinf to WiFi. I’ve only had it a year and a half. Disappointing.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Antgee, we're sorry to hear you're having connectivity trouble with your Nest Learning Thermostat. To give you the assistance you need, contact us, we're glad to help: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 5 out of 5 stars

    love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift , however, I have 4 of these and love the,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Replacement of Defective Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one I purchased was to replace one I purchased 18 months ago and it stopped working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is efficient, smart, and worth every penny.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No geofence

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geofence won’t work Impossible to setup Customer support tried and nothing Ecobee geofence was easy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for out of state home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome way to keep an eye on the temperature in our vacation home!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dumb account requirement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to this but it only works with gmail accounts. I have a Google managed email account tied to my own domain but nope. Can't do it. Stupid. I'm not going to create yet another account for a thermostat that I'll forget the password to.

    No, I would not recommend this to a friend