Customer Ratings & Reviews
- Model:
- T3017US
- SKU:
- 5852329
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.
This summary was generated by AI based on customer reviews.
Wish zero stars was an option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At least they could provide basic functionality without navigating through miserable user interface.. turn on fan to recirc? why would they make that easy. Aside from that I set it up the way it wanted me to. It was 60 degrees outside, doors were open to air out the house and the darn A/C started ...real energy saving right there! Took it back next day and bought the Honeywell
No, I would not recommend this to a friendGreat thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 3, great purchase. Keeps energy costs down.
I would recommend this to a friendFun and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool gadget. Make sure you have. C wire for power
I would recommend this to a friendPretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the automatic Eco mode. Wish you would tweek the auto settings a bit more so I could understand how it manages the temp.
I would recommend this to a friendMuch better than Gen 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great, a little pricey but worth the money!!
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'all be saving money every year with a great product!!
I would recommend this to a friendNest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not keep it. Had problems connecting to WiFi & getting registered in my phone app
I would recommend this to a friendvery nice purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels, looks and functions like a quality item. buy it.
I would recommend this to a friendComplicated and keeps dropping off the internet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to operate. Keeps disconnecting from the internet so then it has to reset and you have to recheck your schedule.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear about these issues you've experienced with your Nest and we'll be happy to look into any issues you've been experiencing if you can reach out to us through one of our support channels.
Our contact information can be found here: Nest.com/help
Amazing thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nest is amazing and helps save us money every month.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the WiFi feature. The only bad thing is when it learns you it is difficult for you to change the temp and make it stay
I would recommend this to a friendNot Rated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know that this thermostat is highly rated however I couldn't get it to work with my system. We think that there is a problem with my wiring configuration so I had to return it for now and will have my system checked out by an A/C specialist. Therefore I cannot rate it at this time but it is making me do a rating before I leave this screen so that said I can't give a high rating. They should have a no rating option.
I would recommend this to a friendDoesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat keeps shutting my furnace off then on then off then on then off then on, etc. Nest support is obviously just reading from a script. I reinstalled the old smart thermostat this was supposed to replace and everything worked fine. I do not recommend this product at all.
No, I would not recommend this to a friendNice if you can get a rebate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, maybe smarter than I would like it to be. Expensive unless you can get a rebate from your utility company!
I would recommend this to a friendEasy to install and use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Away from home feature seems to be great energy saver.
I would recommend this to a friendGreat product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So handy. I love that I can control it from my phone.
I would recommend this to a friendCommon Wire Installation
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my new condo and it worked well for a year. After that, the system kept disconnecting. I had to reach out to the Nest team and they told me I'd have to have a common wire installed in order for it to operate correctly. They connected me with a technician and it was installed the next day. The product works like new again.
I would recommend this to a friendNot working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working 1/28/2019 and had to buy a different type, not the nest anymore
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear about the issues you've experienced with your Nest, and we'll be happy to look into this with you if you can reach out to us through one of our support channels to investigate further.
Nest.com/help
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought I'd have fun with a thermostat. Lol.
I would recommend this to a friendGoogle customer support for Next Thermostat is non
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Only blows cold air Called Google customer service multiple times. Let my phone number as requested for a call back. They never calked. 6 times.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JoeW. It sounds like you're frustrated with a malfunctioning appliance that's only blowing cold air, and Google customer service hasn't been helpful despite your attempts to reach them. Here are some steps you can take:
1.Identify the appliance: Is it a heater, air conditioner, refrigerator, or something else? Knowing the specific appliance will help narrow down potential causes.
2.Check the basics: Refer to the appliance's user manual for troubleshooting tips. Common issues include:
3.Thermostat setting: Make sure it's set to heat (for heaters) or a higher temperature (for air conditioners).
Dirty filters: A clogged air filter can restrict airflow and hinder heating/cooling efficiency. Clean or replace the filter as recommended.
4.Blocked vents: Ensure vents aren't blocked by furniture or debris.
Search online resources: Search for troubleshooting guides specific to your appliance model. Websites like [manufacturer name] support pages or forums might offer solutions.
5.Consider alternative contact methods: If calling hasn't worked, try reaching out to Google customer service through their online chat option (if available) or social media platforms like Twitter.
6.Seek professional help: If troubleshooting fails, consider contacting a qualified repair technician for your appliance. https://store.google.com/us/magazine/installation?hl=en-US
Here's an additional tip: When contacting customer service again, politely explain the situation and the number of times you've tried reaching them. Request to speak to a supervisor if your issue isn't resolved promptly.