Customer Ratings & Reviews
- Model:
- T3017US
- SKU:
- 5852329
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.
This summary was generated by AI based on customer reviews.
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.App on phone is great! It will take sometime to get it to know my history, but it is a very nice product
I would recommend this to a friendNest needs to listen to buyers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, its overpriced. The directions tell virtually nothing about how this magic box (thermostat) actually works. I guess you're supposed to hook it up and tell it if you're comfortable, it does the rest. If you don't like that, buy something else. It also relies on internet for the phone app to work, even when locally on WiFi.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear that you've been unable to locate directions for the Nest Learning Thermostat and we'll be happy to help. This support article should provide you with more details about the Nest Learning Thermostat and answer any questions you may have: https://nest.com/support/article/Download-Nest-Thermostat-documents-and-get-started-using-your-thermostat
Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The nest tracks everything from usage to when u are home. I have already saved money after the first month
I would recommend this to a friendkeeps shutting off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.keeps shutting off, sayng that the power may be off... is not its all ok
No, I would not recommend this to a friendDidn’t work with my ac system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I told the sales rep that my ac had zoning he assured me that the nest would work. It didn’t and the 3rd party company you sent to install had no idea what he was doing and he stole one of my original thermostats. He brought it back when questioned. He had no idea how it got in his car. It must have flown in there.
No, I would not recommend this to a friendNever again
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Installed for 3 months, I hope your wifi doesn't go offline. If so you start all over. Was told as much by Nest customer service. It's not convenient...
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, B90046. Thanks for sharing a review about the Nest Learning Thermostat. We understand that having to set up your thermostat again each time your Wi-Fi goes offline can be an inconvenience, and we’ve taken note of this feedback. Meanwhile, you should be able to control your system with the thermostat but not with the app. You can still adjust the temperature with your thermostat to stay comfortable while you troubleshoot, which requires physical access to the device. If you’re not at home, your thermostat will automatically try to reconnect to your Wi-Fi network at regular intervals as long as it has enough battery power.
If you run into any connectivity issues again, try some workarounds found here: https://support.google.com/googlenest/answer/9243422. And if more help is needed, please don’t hesitate to contact us again here: https://support.google.com/googlenest/gethelp
takes some time to learn, very convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.takes a lil time to learn but , just wish manual was more detailed on all functions
I would recommend this to a frienda little complicated but works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am still have not figure out yet how to work it our with both heat and cold at the same time.
I would recommend this to a friendJust okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very frustrated with the NEST overall! It was very easy to install and setup. The learning mode is pretty good, but sometimes it wont let you overide. For instance its heating the house to 68, but i want it warmer so i turn it up. A few minuts later, it turns it back to 68. Support has not been good. I would not buy another one.
No, I would not recommend this to a friendGood thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a professional installation couldn't get it to quite work properly. Will try to reinstall.
I would recommend this to a friendWorks well!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using it for about a year and totally satisfied - lowered my energy usage by 10%
I would recommend this to a friendCost me repairs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 minth in Nest fried AC circuit board. 400 in repairs. AC repairman verified it was rhe Nest. Contacted company. They verified the issue was a batch of bad nest. However no recall even though they know. Im out the repair cost. While it was working no engery savings as promoted.
No, I would not recommend this to a friendProduct was awesome..need help with Charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It had issues with charging - not sure if C wire is needed. Still looking a way to find out.
I would recommend this to a friendGreat upgrade from my old ritetemp model.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m impressed with the learning function of this thermostat and its quality feel.
I would recommend this to a friendworked until it didn't
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Nest died 8 months after buying (7 months after installing)
No, I would not recommend this to a friendThe Nest was not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest was not compatible with my homes wiring system
I would recommend this to a friendExcellent Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thermostat is great I love the way it keeps your temp overall stable, I love it.
I would recommend this to a friendEmerson Sensi is better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use Nest support to get it to work. They replaced the base.
No, I would not recommend this to a friendOverheating to over 100 degrees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a few weeks out of warranty and the nest began to exceed 90 degrees and be so hot to the touch it was alarming. Paid pro to come and troubleshoot. Verdict: it’s junk and google/nest won’t stand behind their product. Lots of similar experiences out there if you do your research.
No, I would not recommend this to a friendWould not reccomend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this product for 2 years. Last 8 months the app is always offline, so i can never use it in the app. Customer service has not fixed the problem in 8 months pretty ridiculous.
No, I would not recommend this to a friend