Customer Ratings & Reviews

I would not recommend Nest thermostat. I found it clumsy to program. Not capable of sending alerts of any kind. Limited capabilities. I will return mine if possible and get a Honeywell to pair up with a Smart Things hub. All types of alerts are available... and can be programmed easily.

as advertised. seems to bo learning my preferences.

As a learning thermostat, the Nest is a great option. It does learn and help you with a variety of schedules. Being able to remotely control the settings help when you forget to reduce your bill when you go on vacation! However, the battery is a PAIN. If you have a C wire, you're fine. If you do not, you likely will not get enough power to your Nest from time to time. GOOGLE - PLEASE FOR THE LOVE OF ALL TECH ADD A BATTERY LIFE INDICATOR EVEN WHEN ONLINE. USB charging is an option, but it will not run your heating/cooling while charging unless you have a really interesting setup to force it to. Going to look into the new C Wire "adapter" to see if that helps. NOTE FOR NORTHERNERS - you will have to remove your AC wire for Nest to work below 0 as AC units typically disable themselves at these crazy temps.

This product is supposed to be easy to install and use. Even Best Buy tech could not figure it out twice. Nest tech just gave up and said to return it.

Waiting to Install - as I need to re-route some of my wiring.

Nest thermostats cycle the AC to get its power. This results in the AC compressor to come on every 5 minutes or so. This will result in excessive wear and tear on the system. Nest needs to come up with a better way to get its power.

Did not work heat pumps. When temp is too low, this cannot set youf heater to auxiliary heat. Due to google nest, there was a short circuit in my unit snd heater stopped working and i had to get a new thermostat

Said it didn’t Ned to have a c wire but my electrician was still not able to install 15 day return policy is ridiculous when you need someone to install it.

After a year of use, the thermostat stopped connecting to the wifi. After over an hour with support fail to fix the issue and claimed my warranty expired a month ago. Good luck buying this brick.

Easy to set up and the Nest support was very helpful.

It never actually worked. When we finally got to installed never work an since we are senior people we buy it in advance that way when my son came to visit and install the warranty expired.

Older homes may require additional wiring to install

Not accurate reading on the app, have to guess if the temperature is low

There is not much I can write that has not been already said. I purchased Nest to replace what I thought was a failed thermostat and it turned out to be something else wrong, but we kept the Nest anyway because it really changed how we manage temperature in our house. Programming the 10 year old "smart" Honeywell thermostat required some sort of college degree I didn't possess so we were fiddling with it daily. Along comes Nest and managing temperatures and times is a breeze. Install took less than 10 minutes. We looked at Nest daily for the first week and now, 2 months later, we haven't looked at it in probably 4 or 5 weeks: it just works. I can think of no better accolade than "it just works".

These thermostats cannot average the temp with the sensors.

Nice thermometer! Wiring was slightly confusing!!!

Had to replace in one year. It just quit working.

I LOVED this product while it was working. BUT It stopped working after a few months. Google said it was under warranty but never resolved my case for shipping and they are impossible to contact

We bought a house and installed this and the air conditioner stopped working. They said the wiring may have been manufactured wrong and they are sending us a part to see if it will work. Will update when we try again.

Doesn’t stay connected to wifi, started having issues a month after install, randomly drops 5 degrees and wastes a ton of electricity…. Not pleased.