Customer Ratings & Reviews
- Model:
- T3017US
- SKU:
- 5852329
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.
This summary was generated by AI based on customer reviews.
terrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working and my pipes froze, all the while it was telling me remotely on the app my home was at 65 degrees.
No, I would not recommend this to a friendNot HomeKit Compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has an Apple app, but doesn't integrate with Apple's HomeKit system. Will be returning
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear that the Nest Learning Thermostat won't work out for you due to its lack of HomeKit compatibility. Please keep in mind now that we've joined with Google we will continue to improve Nest devices and strengthen the connections between Nest and third party services.
I did not buy this!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not buy this! Someone else has used my email address and name to purchase this.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even last a year and cant get a hold of anyone to replace for a warranty
No, I would not recommend this to a friendWorks about every other week . System has glitches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works on and off. System has glitches. Does not capture everything needed to run ac
No, I would not recommend this to a friendBad Geek Squad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad provided wrong information on the installation and did not install the item The revuew is for best buy .. the product seems to be good but dint get a chance to use it
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi PrabhuS, thanks for taking the time to share your feedback on the Nest Learning Thermostat, and we’re sorry to learn you ran into this issue with the installation services. We encourage you to contact your retailer/installer for any concerns about the installation services they offer.
Or if you want someone to help you check your system’s compatibility, install, and set up your Nest thermostat, you can contact our installation partner who can also give you a demo and answer any questions or concerns you may have after the installation. Here’s a link if you want to book an appointment for installation: https://support.google.com/googlenest/answer/9850152
We also have help available, and you can contact our support team through phone or chat for assistance here: https://support.google.com/googlenest/gethelp
Mind of it own
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been messing with this for a week and it’s never consistent.
No, I would not recommend this to a friendWhoa this sucker is hot!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the idea of this little stat but it is not as intuitive as I thought it would be. I would return it if I could.
No, I would not recommend this to a friendproblem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ran hot instead of cool--wiring may have been wrong but could not correct.
No, I would not recommend this to a frienddumb thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It literally tore up 1 month after the 2 year warranty expired.
No, I would not recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would be great but does not work with my system at all
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thank you for sending in your feedback. We're sorry to learn that your Nest Learning Thermostat doesn't work with your system at all. If you still have the device with you, we'd like to take a better look at your system and confirm the compatibility and if it's still possible to work with your thermostat. Please reach out to our support specialists and contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Nest is not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Confusing to program. Keep getting error message even though everything looks attached and seems to be working
I would recommend this to a friendWorks Flawlessly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, stylish, available in multiple colors, and works flawlessly... what else can you ask for? Been using two Nest Gen 1 Thermostats since they were introduced, so when we purchased a new home, we naturally went with another Nest. Easy setup / installation and the new room sensors work like a dream. Highly recommended.
I would recommend this to a friendOverrated! Not worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is too smart for its own good. You can a more effective smart thermostat for much less money.
No, I would not recommend this to a friendNest Learning
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 month in and it will not connect to any WiFi. Power keeps going off..
No, I would not recommend this to a friendHorrible thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have nothing but problems with this thermostat since I have bought and am trying to get a refund now
No, I would not recommend this to a friendNest not a good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complicated setup for multi zone applications. Expensive
No, I would not recommend this to a friendLearning curve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want my furnace fan on 24/7. I don’t like to be setting it every 12 hours!!!
I would recommend this to a friendGood thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great, the only issue I've had is that if my wifi goes down, the a/c does not operate.
I would recommend this to a friendEasy. Simple. Great.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my first house this year, it was originally built in 1949 and still had what was probably the original mercury-bulb analog thermostat installed. I was nervous about whether or not something as advanced as a Nest (or any other programmable thermostat) would even be able to work on this system because of how dated it was. I read several online reviews and even watched a few Youtube videos on how the Nest itself worked and how the install went. To my pleasant surprise, the install was incredibly simple--took about 15 minutes and the Nest packaging came with a universal screwdriver (which I've used since) as well as labels for wiring. I've had the thermostat now for about a month, and it's pretty much learned when I'm home and away for work. I don't know how much the thermostat saves me on my energy bill because it was one of the first things I replaced before I even moved in. The only con is the price tag. $250 is a lot for a thermostat. But I got an energy rebate from my electrical utility, which helped a little bit, and I'm sure the cost will make up for itself in the long run. It's definitely a great-get.
I would recommend this to a friend