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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 791 Showing 15,801-15,820 of 16,030 reviews
  • Rated 5 out of 5 stars

    Simply Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in awe with this thing! We had an old school thermostat so this is a huge upgrade for us! It's easy to use and was super easy to install! The app walks you through the installation completely! Wonderful product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Google nest!! Great color selection and easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat.l can control it anywhere and it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and very responsive to the nest app. Can cool my house down before I even get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat! Customizable, saves u money on electricity bill and is very stylish! I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my thermostat by nest what I’m most like about it it learns your behavior for us going in coming in your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and the app is very friendly. Also helps keep my heat where I want it instead of trying to remember to change settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this peoduct and will never go back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use, very advanced technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never go back to a normal thermostat after this, honestly it's very easy to set up yourself and I haven't had any issues with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed Feelings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked the look and features of the Nest. I definitely had a noticeable decrease in energy consumption. But, after only 6 months, I pulled it down. Because... I liked the Wi-Fi and remote access features from my tablet of phone....worked great for about 3 months and then constantly went off line and it was very time consuming to get it back on. Sometimes, just a restart would do it, other times, I had to go through the entire process again....just got tired of it dropping out all the time. My new Honeywell T5 Lyric is rock solid in that regard. Would have kept the Nest if connectivity was consistent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Google Thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These thermostats are great. You can control them from anywhere. Easy to use and easy to install. Look nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device performs as the videos and reviews from others have described. There is a lot of functionality built into the device. Easy to install and program. All my expectations have been met and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I m

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal its nice thermostat 11111111111111111111

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made our furnace work like it never has before. Our furnace is 20 years old. It was turning on and off constantly. The Nest seemed to solve that problem. Monitors usage everyday, love the way it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect 1440p monitor with one minor issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor works amazing looks amazing only problem ive had is it sometimes doesn’t completely turn off after powering down my pc the backlight will stay on even with no display connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install , instructions come handy, light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old therm used to run constantly and I never felt like our house was ever as cold as it is now without hardly ever running the unit. Love being able to control the unit from my phone too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my thermostat. I have had it for a while and don't know how I would be without one. I love being able to turn heat or air on from another location in my house via the app

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just don't have any trouble with it...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had three of these in my house that is heated by a single hot water boiler that provides baseboard heat and our entire house hot water. After the 3rd year of having these, they started to disconnect from my very expensive NetGear Nighthawk network (specifically designed for having multiple products connected to it). For some reason, the batteries in all 3 started to fail and when the back-up battery is low, it will disconnect from your network first. I set up a call with a support person who had no idea what he was talking about. After 45 minutes of me running back-and-forth to all 3 of them, he recommend that I run a "white" wire to each from the basement (there is already a white wire at each connection and he knew this). I told him that wasn't possible, and since they were out of warranty, I'd have to either buy new ones, or remove them from my walls and charge them with a micro USB cable every week. Well, I went to the forum and found out that I needed to change my existing and add a second 24v transformer on my boiler. When I did that, the problem went away. My boiler expert who repaired mine said that I had too many items on the one 24v transformer that I had and that by putting 3 of the 6 accessories (of which 3 were the thermostats) on each of the 2 new transformers, it would work better--and it did. Google support was a joke; the person had no idea what he was talking about and I would say has probably never even seen a Nest product. My advice is that if you have problems, go to the forums, not the Google support phone number. I hate that Nest sold out to Google. Unfortunately, I've already invested thousands in their products and can't afford to waste money and get new equipment.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi SonnyFtr, thanks for sharing your experience about Nest Learning Thermostat. We apologize that our support fell short in providing the help you needed. This is definitely not the kind of experience we want our customers to have. Your satisfaction is what drives us in improving our products and services, and we’re hoping that you will give us another chance to improve your experience by contacting us again if ever you need help in the future. You can reach out to us anytime here: https://support.google.com/googlenest/gethelp Nest