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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 16,031 reviews
  • Rated 5 out of 5 stars

    Lots of Research

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been doing a lot of research online for this product. It appeared to be best in class. I completely understand why now. It's really easy to install and setup and works like a charm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wi-Fi issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for roughly a year and a half and I have had no issue with it. That is until recently, and upon further research the nest thermostats have had and it appears they still have issues with the wi-fi in the thermostat dying. I'm still giving this a decent review as other then the recent failure of the wi-fi in the thermostat dying this has been hassle free and very convenient to use with the app and not having to get up and walk half way across the house to make an adjustment.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there! Thanks for providing your detailed feedback on the Nest Learning Thermostat. I'm glad to hear that you have had a generally positive experience with the thermostat, finding it hassle-free and convenient for controlling your home's temperature. It's unfortunate to learn about the recent issue with the Wi-Fi connectivity, and I appreciate your understanding. We want to provide a better resolution, we recommend reaching out to our dedicated team of specialists on the Google Help Center: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great device to control heating cooling cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to install and use. If you forget to lower or raise.you can do it from anywhere using internet. Clear installation instructions for non techie person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make your home a Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly enough, this was probably the easiest thing I've ever installed in my home. My icemaker is harder to operate. It gives me a great UI and total control from anywhere in my home, so I don't have to leave the warm bed to turn on the heater this holiday. I'm very happy about that. Whether or not it actually saves me energy is yet to be seen. I'll update with actual savings if necessary, but it's pretty, works well, and I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are super happy with this Nest thermostat!! We haven't gotten our energy bill yet since we've installed it so hopefully we see some savings!! Other than that it makes being a home owner stress free of adjusting thermostat. You can download the app on your phone and control the thermostat. It gets familiar with your schedule to know when someone is home and not and adjusts the temperature!! Plus, if I'm ever out of the house, I can always manually turn on or off from my app! The installation time says 30 minutes but it took a little longer but with the Nest support 24/7, it went fairly easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the start of winter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my NEST 3 thermostat. Easy start up but make sure to read the directions. I didn't take a picture of the old wiring. Works great now and seems to be learning after a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working great thus far. I see its has learnt the morning and evening adjustment of temperature settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Smart Thermostats are great and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Easy to use and gives me a good idea of where I should have my temp set so it's comfortable but possibly money saving. We are in Arizona so A/C isn't cheap in the summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thermostat is everything! you can control it right from your phone and it is so smart that it can monitor you trends and automatically program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job right!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love that I can change the temp from my phone, and schedule with ease. Did the Mass Save rebate and got half my $ back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works great with my amazon Echo. Learned when i was usually home and away and adjust the temperature accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps your nest cozy and warm in chic fashion. Set to go on if I walk by and it’s cold in the room. Love this! Simplicity on the outside, complexity within.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and functional

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a non functional unit. Being used on a two stage unit. Works well and relatively easy to setup, good instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The AI tries to keep the heat lower than I would like so there is a bit of back and forth with it on that but that will work itself out as the unit learns our routines. I think the learning feature is worth the extra cost. I like that it works with Alexa. I had a choice between this and the new Amazon one but I went for the Nest because of the learning feature. That means that the unit creates the AC schedule rather than I having to enter it in myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of Kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is awesome, it has learnt a schedule from the settings i was manually inputting and now handles the switching on and off of the boiler just like a timer only better,the fact that i can go out and from my phone decrease the temperature and then just before i leave wherever i am crank it back up so when i get home the house is toasty is great the kids and wife love me again!I bought for upstairs and downstairs, the upstairs one is positioned on the landing and acts as a night light for my youngest when he goes to the bathroom because as you walk past it the screen lights up.Still many features on it i have yet to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this in our second home. Easy installation and setup. Little programming needed and works as expected. Love checking on it and the power usage it tracks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product.. works great n easy setup. ....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well. App could be improved.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy setup. The app/sync process could improve though. It initially took a few tries to get it paired.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, AlexN. Thank you for sharing your experience on Nest Learning Thermostat. We are glad to hear that you had an easy time with the setup. We appreciate your feedback on pairing and connecting the thermostat to your phone and have taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Incredible thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up on Black Friday and it is an out of this world thermostat. Very easy install and keeps a great temputure. Once it learns from your habits you just forget it.

    I would recommend this to a friend